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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 958 Showing 19,141-19,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Super smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt, helpful and patiently answered all my questions. I appreciated how knowledgeable they were and their willingness to make sure everything was just the way I wanted it. They were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and installed my tv quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation done quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that went to do installation was very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t trust the installation to anyone but a trained professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and mounted the TV quickly and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an incredible job very informative. He needs a raiss

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Very knowledgeable and speedy, but careful. Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 of our TVs quick and fast. Looks very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. TJ Moats & Jacob Muller arrived on time and checked the wall mounting I already had in place and removed my old(heavy) 65" Plasma TV. They got everything hooked up properly and working in about an hour, Excellent service and very knowledgeable. Thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount strong and sturdy at the earth quake. They installed it quick and fast

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Didn't have to worry about a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting by the Geek Squad was a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love it so much graet pictures and love my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV does exactly as advertised. Only disappointment was no 4K programing from my cable provider. HD is still outstanding. Thankfully I had apple TV so that Im able to watch 4K content without having to upgrade my cable porviders equipment. The Geek squad was outstanding in getting everything hooked up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy and effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the hanger and the TV. Very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team BB sent was AWESOME. Guys did a great job and were very informative throughout the install. All my equipment was handled with care and worked perfectly after they completed the installs. Thanks Geek Squad for having awesome techs that know what they are doing. Will definitely use this service again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete scope service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were good snd efficient. Could not provide all services that had been scheduled by Best Buy sales representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that is simply needed and the Geek Squad was again awesome in their work. Thank you so much. However, I cannot acquire my sound bar receipt. Calling Best Buy on 800 # was almost silly in this request. I don't like saying that.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went well but they could have done better in finding the stud on the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They took the time to explain what they were doing and checked the wall and connections. I believe Pedro was the lead and they were so professional and clean and neat with the packaging.

    I would recommend this to a friend