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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 960 Showing 19,181-19,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    mounted 2 large tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of everything, very nice and personable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Doing fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has fallen down yet so that pretty dope. Good stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called before the arrived, and they covered their shoes. Installation was completed nicely and we had a pretty good interaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best agent ever!! They mounted the tv fast. Very nice people

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great to have the tv on the wall and out of the way!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were on time and out in 15 minutes!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and out in 15 minutes! Very efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional conduct and well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding as always, able to use existing mount,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job installing wall mount for my new Sony 49’’ Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very professional, listen to our needs and gave options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad techs were great with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Justin were phenomenal at the job. Prompt. Courteous. Told us what they were doing the whole time and gave solutions to any issues that came up. They were a pleasure to deal with. Chris even followed up with us the next day to make sure everything was good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job on installing tv & sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were on time & mounted my tv just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation ever! I wish I hadn’t waited so long to do this . Putting my TV on the wall has given me so much more usable space in my home office. Courteous and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and Eric were great. Appreciated the care and pride that they took installing my new TV. Nathan def knew his work. Eric mainly assisted with install. Very happy with their work, communication and timeliness.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was on time and installed the tv mount really quick

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent, courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 86 inch TV, and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my tv to the wall & i've never been happier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the team did mount the large TV and connected the bluetooth speakers, I was charged an additional $50 for the speaker. I was told that the connection of the speakers would cost an additional $50. When I called the Geek Squad, I did tell the person whom I spoke with that I had a large TV, two speakers, and the same additional items that I had the Geek Squad connect when I moved into a home in Nevada. The Orlando Geek Squad team told me that the additional items were not listed on the order and I would have to pay more for those also. I declined. The new CEO, whom I understand was the CFO, has certainly changed things and I will be closing my membership with the Geek Squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installing and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks again with best! Very smart and knowledgeable.

    I would recommend this to a friend