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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 961 Showing 19,201-19,220 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television, it's straight and still up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, peace of mind, professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time slot of availability was convenient. Professional, wore a mask and shoe covers. Easy to talk to as well. Very professional and provided much peace of mind. Guided us against installing in wall cable management in our finished basement due to a fire block. Would never have known if we tried DIY. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job ,try them they are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members mounted my Big TV on wall with movable arm perfectly. They know their trade well by showing and adjusting various positions and angles for comfortable viewing. Also explained the operation in easy steps. And cleaned up after the installation left the home in condition as it was when they came in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow great job!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and did a fabulous job! They were nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of them were very professional and did a great job mounting the TV. They took their time explained everything and were very nice and polite. I highly recommend them and want them to honestly install my other tech since I just moved into a new home. Great guys and really funny too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that is simply needed and the Geek Squad was again awesome in their work. Thank you so much. However, I cannot acquire my sound bar receipt. Calling Best Buy on 800 # was almost silly in this request. I don't like saying that.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guy was great and knowledgeable. Installation did not take long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per usual, the Geek Squad has never disappointed. The guys were professional, courteous and did a great job installing my new big screen. Shout out to Robert and Codey.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man that installed was very professional and nice. He did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installer Mounted with Zero Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were able to mount the television on the wall with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers we knowledgeable, professional and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wall mount fit went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers (geeks) arrived early called even earlier . in and out. good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was courteous and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV to the wall and made sure all apps were working as they should.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job hanging my tv and sound bar! Professional!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a pleasure having the Squad install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were expert and cheerfully mounted the TV being replaced to a new location. Very much appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny the agents were nice and fast and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service!!! Quick and easy. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members that hooked up our new tv were excellent. On time and were very informative about our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided. Also took the time to explain step by step whar was being done.

    I would recommend this to a friend