Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 961 Showing 19,201-19,220 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team installed TV and sound bar.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a very neat job and bundled all the connections.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They were quick with no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv quickly with no problem.the internet was hooked up too i would give a good review.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Fair +

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting looks good but the technicians did not clean up wall shavings or dispose of empty boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and cleaned up after installation of tv's and shelf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm missing something

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first represetative did not get all the items needed so I found out and a second person got it right

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledgeable installers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and thorough. They answered all my questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid-level attention to detail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to be home during the installation, but I had someone available to let them in. The display was mounted on the preexisting mount. I left2 new HDMI 2.1 cables to be used instead of the older ones on the old TV. They still used the old ones that were not 4K 120Hz compatible, so I had to switch them myself after they left. They also hung the TV in an uncentered manner, meaning it is 6 inches too far to the right. This means that I will have to fix it myself by taking the TV off and rehanging it. This effectively renders their services useless, and it is very frustrating. I can't believe they did not check the TV "center" as a basic checkpoint. While the delivery/installation was technically free, I still had to buy the Totaltech to get that and it was the same amount. It is very disappointing and underwhelming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad done a fantastic job and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad removed my old tv, installed the new one, and insured that everything was working correctly. They took the time and loaded or checked all apps, etc. with me to ensure they were all working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service maintenance guy came to home and installed mount device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and friendly and very careful with my equipment. They arrived on time and stayed in communication on when they were coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we’re very helpful using my old tv bracket and especially connecting everything and integrating with remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super fast and efficient. They were in and out in less than 2 hours and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all my TVs (7) and was very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD did an outstanding job installing the media components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smooth installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt, helpful and patiently answered all my questions. I appreciated how knowledgeable they were and their willingness to make sure everything was just the way I wanted it. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous. After the installation and set up of my new TV. They cleaned the area very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great instal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Did a Great Job Installing my tv...Very Good Knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peazy lemon squeezy of a setup. Wish they spent a little more time on the connect part but overall good job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mount for small tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my family to a tee. If I get a bigger tv get a better mount.

    I would recommend this to a friend