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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 962 Showing 19,221-19,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    Mounting 98" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew was awesome. They arrived as scheduled and did a fantastic job mounting the TV. They left everything clean and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided. Also took the time to explain step by step whar was being done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly and competent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly. They adjusted things multiple times without attitude or expressing frustrations. They provided appropriate suggestions to maximize what I wanted. The only downside with the program is the time frame provided. Its helpful to know the day in advance a narrower timeframe but they were very good with calling the morning of and just before coming. I have no regrets and would use them again especially since I have full tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    3rd party installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about having 3 party come out to install my TV but the person that came out did great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a good job and were helpful, and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. Great service. The technician was very knowledgeable, professional and spent whatever time we needed for instruction. Cleaned up totally before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Mountinf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted it perfectly and connected it to WiFi. They were on time and efficient ♥️

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose Villafanes and co-worker did an excellent job installing the systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time. They also helped me with setting up the apps for the TV. Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is absolutely fantastic. They installed my TV and surround sound. They made sure that everything worked and that the area was clean before they left. Both were very pleasant, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted our large screen tv and signed us up for a membership

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are Superheros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that mounted my TV were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great, fast job?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great, fast job! I would definitely work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all!! Very professional team!! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the level of professionalism and the precise installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of admission……and then some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech, Tom, is the best! Even though the mounting options proved to be somewhat problematic, Tom is a "get-it-done" kinda guy. Geek Squad is the reason I signed onto BB's Total Protection Plan, which has more than paid for itself in the time I've been a subscriber.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUYS WERE VERY PROFESSIONAL AND I HIGHLY RECOMMEND THE USE OF THIS SERVICE

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a quick and efficient job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my TV and showing me how things work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it was discovered the sales agent ordered the wrong set up options, the Geek Squad assisted me all they could in the time frame that was set up for the appointment. It was supposed to be set up as an installation of all the equipment I purchased, not just the basic TV mounting. The guys helped me coordinate all of the pieces and a little of the electronics. They were great! The overall experience, not so much.

    No, I would not recommend this to a friend