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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 963 Showing 19,241-19,260 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation and also made sure it was level

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got everything set up and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will be installing everything I bur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always just done it myself... Never again!!! It was an amazing experience. They did everything and even showed me the tricks with it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick with getting the tv mounted and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an overall wonderful experience. Agents arrived on time and used tremendous care in the mounting and installation of our new TV. They also cleared the area of debris once their process was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is an awesome size for the size of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy product and services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying and saves space, professional looking and I'll do this again for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this service done a while ago . Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient installation, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained things well to us. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was amazing. Garrick and Adrienne were very friendly, knowledgeable, and respectful. I appreciate the time they took to install and mourn my television properly. I know they were just doing their job but they went above and beyond with service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount went well once they finally showed up. The first appointment got cancelled with notice and the second appointment they showed up late.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team mounted tv and all devices in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install three TV's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted three tv,'s and did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job when they came and mounted the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad members were excellent. Captain Miguel was awesome and fast. We could not have been more pleased and happier we went with Best Buy and the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv mounted in my bedroom. Geek squad friendly and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad team organize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Communicating with me all the time before arrival y made sure that I was satisfy with all the features of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation; fast and quick. Came a bit late but otherwise great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the ease of the setup and the helpful advice. Good job!

    I would recommend this to a friend