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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 964 Showing 19,261-19,280 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted Sonos Beam in Master Bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting the sonos beam in our master bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did not have install a mounting bracket as there was already one in place for the TV that was being taken down and upgraded to another that was suitable for the new one. They inspected the bracket to insure that it was up to the standards for the weight of the new one, installed it and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient and neat.Overall, the installation went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone can use a geek sometime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon mounted TV on bedroom wall, suggested the correct height and ran the wires behind the wall. Looks great. I could not have lifted the 40” TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squade came and installed my tv on this brackit and it works fine

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worked great over mantle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did install and mounted my tv over mantle. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job hanging my 75 inch TV. Solid as a rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product Sabor is! Family enjoys it will always come back to Best Buy to purchase more equipment in the future but customer service sucks need to be improved gait quality and service that need to be improved since someone has a better do not stick to the schedule times had to cancel two turns to get on my schedule to put up the TV and sound bar thank you

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tech was 2 hours early for appointment.He was GREA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was 2 hours early.He was very knowledgeable & very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Geek Squad TV bracket and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was confirmed on-line and by phone. Men arrived on time. TV bracket and TV installed quickly. They programmed my TV with my TV service. Geek Squad made sure I knew how to operate the TV. They asked if I had questions about anything before they left. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly.. pollite gentlemen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick... Really clean job..very happy with turnout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed and mounted our new TV were outstanding! Extremely friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiences with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and competant. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mikem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tech, very nice, very smart.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was competent and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time as scheduled and were professional, efficient and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate pick the tv mount for me, great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery an set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered and set-up and achieved my expectation. Representative was courteous, friendly, and efficient. He explained everything he was doing and instructed me how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Laymon was amazing, his personality is vibrant and his knowledge is unlimited. It was absolutely amazing to see how easy he made it all look when I know it would have taken me days to accomplish what he did in a couple of hours, not to mention all the frustration I saved myself. Spend the extra money and allow him to set up whatever it is you bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV professionally and addressed all of my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service & quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and also quick. We thought it was going to take a while but he got the mount on the wall and the tv up in no time. He talked us through what we would need for a sound system in the future. I plan to only use Best Buy for any installation. We have 2 other tv’s that I’m going to have them come and mount!

    I would recommend this to a friend