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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 965 Showing 19,281-19,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional, communicated well and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The delivery service arrived on the dot. I’m impressed with how fast they were and they listened to my instructions. Got it right and even had a spare HDMI cable for me to ourchase because my cable was too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who mounted my TV was great. He was professional, arrived on time, and quickly set up everything. He also mentioned that he owned the same setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fast and accurate. We aslo would like to compliment Wesley who came to help us with our sound needs. He is from the West Valley. He is bright, able to communicate well, professional and very supportive!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed all 3 TV's perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and courteous. He also cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job mounting my 76" tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and George did an AWESOME job at mounting my 75" TV. In fact, I messed up on communicating where I wanted the positioning of my TV and they even came back to redo the whole thing. They were super fast and also really friendly and great to talk to! Couldn't have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was beyond wonderful. They were quick because they knew just what they were doing. Friendly. Kept me informed of their arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional. Have used before will use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awsome job setting up the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua and Jason did a great job mounting two TV’s in my new home. They were on time, professional, and friendly. Joshua made a point to tell describe all my options and explained everything I needed to know about the mount and TV access. He called the next day to make sure I was pleased with product. I would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very good. had the tv mounted and running in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Very knowledgeable and speedy, but careful. Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Did His Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy did his job of installing the TV as supposed on the wall with one or two hints on how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    55 Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent installation. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy we ordered installation from the Geek Squad. These guys were awesome! They even brought a vacuum to collect the dust while drilling the wall. Highly professional and knowledgeable. They even helped with some related issues that was not part of their job but they gladly helped us out

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very knowledgeable and Nice. Works great, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lakewood Geek Squad always solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgable. We had a hiccup or two and one went to the Best Buy to get what was needed. They also returned a second time a few days later to make adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee were awesome while installing the tv and all the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros. First rate service. Very professional and courteous.

    I would recommend this to a friend