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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 965 Showing 19,281-19,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my new Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and pleasant to interact with. He was very knowledgeable and answered all questions with no hesitation. I would definately request him for future purchases and/or installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After arriving in my home the two guys took the time to mark my wall for the proper mounting height since my entertainment center that would be below the TV hadn't arrived. They worked efficiently, were friendly, explained all the details of my remote, and cleaned everything up before leaving. I would recommend, and would use again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Our tech showed us he knew what he was doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no complaints here, the job was done very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooking up my new HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent today hooked up my printer. He called and asked if he could arrive earlier than the scheduled date beings he was in the area which we thought was very nice of him. He was very pleasant and informative. We need more like him in todays workforce . Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and Eric were great. Appreciated the care and pride that they took installing my new TV. Nathan def knew his work. Eric mainly assisted with install. Very happy with their work, communication and timeliness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to work with, very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative guys and were able to hang up TV easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Getting a New TV hassle free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had installed a 75" Sony Bravia TV on the wall with the wires put into the wall. The two guys that came were very professional and quick. Did a Great job, cleaned and sweep up any mess. They couldn't have been more helpful and explained how everything worked. Well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and also setup all of my streaming options.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything went well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was installed where I indicated and TV attached.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous and extremely knowledgeable - well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, reliable and they did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apologies I forgot the names of my service techs but they did an amazing job. Total pros, efficient and respectful of my space and time. Money well spent with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have done this on my own!! These guys were awesome!! They had my 75” tv installed quickly and explained everything I needed to know. I will be using them again!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed, mounted on the wall and installed software on a 65 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all its components. They were very informative about how to operate my device. They took their time and made sure everything was installed and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service. Friendly technician. Looks great. Would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were great, very professional and knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents who came out and explained everything to me and were patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv seamlessly and were accommodating to answering any questions I had. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quick and was friendly while they mounted my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had placed the tv where i wanted and had been very helpful

    I would recommend this to a friend