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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 966 Showing 19,301-19,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was tricky but the guys worked thru it and it was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job installing a home theatre system which included in ceiling speakers, requiring ceiling cut outs, and in wall center channel and subwoofer. In addition, they installed eight other in ceiling speakers, receiver for my outdoor pool areas. They were professional, knowledgeable and showed me how to use my new devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an OK job but really didn’t work out the multiple remote issues. I want one remote for the connections to work but now I have four that need to be used. One for the tv, one for the sound bar, one for the DVD and the last for the satilite system. He claimed he couldn’t do it because he wasn’t aware of the systems we had. All of that was provided to her squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my TV quickly and safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 65 inch TV quickly and safely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech Chion was the best! He’s knowledgeable and very patient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It’s a good mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s holds tv wonderfully I would buy it again nice choice

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very satisfied with prompt service and end results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hing my tv in my bedroom very professionally..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depends on the tech...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the service that is provided but with regards to the techs, it depends on whom you get. They are willing to help but don’t necessarily set up the product so that you don’t have issues. I’ve had to call numerous times to have a phone representative tell me how to correct the problem and it’s still not fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the GerkbSquad made it easy and painless to upgrade our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great service & takes only 30 minutes. I will call again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were professional and even recomended cost savings tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and worked really quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted it did a wonderful job and were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and haul away staff are a joy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and polite service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and well worth it for peice of mind when handling a large TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv just right! Happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install and removal of larger tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my previous 63 inch plasma tv stopped working, and I purchased the sony 65 inch old TV. the old tv was very heavy, and removing that was a challenge, and then slightly different mounting required adjusting the brackets to replace new tv. The install crew was great and very expert, I would not have wanted to do a self install. Well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and looks great! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is absolutely fantastic. They installed my TV and surround sound. They made sure that everything worked and that the area was clean before they left. Both were very pleasant, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up on time installed my TV hooked up all the accessories cleaned up very professional and helpful..

    I would recommend this to a friend