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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 967 Showing 19,321-19,340 of 38,692 reviews
  • Rated 5 out of 5 stars

    They did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting system is ideal for where we placed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected a center speaker to my Bose System and hung my TV! Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome did a great job very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people and they did a great job. Very helpful. Love the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melinda Berry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new Smart TV and mount that the Geek Squad set up for me. They were very professional and friendly and fast. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install they were friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended if TV needs to be mounted in a tough spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble nailing down an install date, you guys are so busy, dates and time would book really fast: openings would disappear. Did not get my sound bar mounted and my low voltage wire were not hidden because order was not written right in the first meeting. I was not aware that I needed to mention this and that it became an issue. Still not mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that mounted my TV was friendly and knowledegable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to have a big screen mounted in my area the basement the wife rules the rest of the house and it’s ok I got my mounted 85 in nothing else matter! Be happy my friends and get it done right..Salute!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents showed up on time, very professional, and stayed with me until I was comfortable using the remotes, etc. If possible, try and have the Geek Squad themselves come out instead of a third-party vendor

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did an excellent job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase and the install! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 85in tv in about 30 minutes. They were very professional and cleaned up when they were finished

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek a squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and were attentive when an issue arose.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and setup the tv and devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked very fast and were friendly and knowledgeable about both the TV Mounts and the TV's themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex was Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did an AMAZING job! Incredible attention to detail! Very polite and professional! Alex went above and beyond to make sure every safety precaution was in place given the current COVID requirements. ALEX DESERVES A RAISE!!! He is undoubtedly the reason I would recommend Geek Squad to friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and explaining. I wish I would have known more questions to ask cause. I was not familiar with fire t. V. Did your job and we're very friendly well tonight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, capable and efficient technicians! Top notch service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did the guys do the install, they made sure it was to my liking before they left. I had noticed a minor slant when looking from afar. One of the guys knew it would bother me and he did a minor tweak and fixed it for me. The whole process was smooth and they even took care of removal of the box/trash.

    I would recommend this to a friend