Customer Ratings & Reviews

Guys took the time to understand viewing habits and worked with that to align and mount TV at just perfect height

They took care of the product and cared for the home. They communicated when they'll arrive and did not rush installing. They made sure the product was setup before leaving as well. Great job!

I like my new 65" TV. The young men who set up and delivered my new tv did a great job. They were polite , explained every thing about my new TV. The geek squad are great people that is why i signed up for them to do all my work on my tv's and on my computer . It is well worth the money.

The team was professional and cleaned up after themselves. They were very knowledgeable on the equipment and viewing experience.

The Geek Sqd bent over backwards to make up for misinformation by the sales staff. Sales staff told us the Geek Sqd would come with numerous mounts that we could pick from. We had to buy our own. Sales staff need to know what the Geek Sqd can do and cannot do. Geek Sqd was not familiar with the remote and as a result we were left to figure it our on our own with no instruction book. We are still trying to figure it out.

The Geek Squad Agent mounted my TV & sound bar in a very professional manner. He was very efficient and informational as he installed everything. He made sure to clean up after himself and was sure to not leave a mess behind. He also answered any and all questions (to the best of his knowledge) that my husband asked.

The two techs were just awesome! They spent a lot of time answering so many of your questions. They both went above and beyond!

The agent mounted my tv, and it has caused me no problems.

Travyon did a magnificent job with the installation. Got everything set up and connected. Was professional, personable, and did an overall outstanding job. He is a great asset to Best Buy.

Team did a great job, set everyone quickly, cleans up any mess, and demo features.

Outstanding service clean and professional installation

Trey and Mike did an awesome job of mounting and setting up my TV!

Geek Squad guy did a great job installing a TV on our screened porch. This was not an easy install and he was able to get it done with little trouble. Very courteous and arrived o time

The agents were very professional and they did a great job

They showed up earlier then expected and hung my tv perfectly and proceed led to make sure the surround sound and xbox were bothel synced up and working properly, very professional

The tech was fast and accurate. We aslo would like to compliment Wesley who came to help us with our sound needs. He is from the West Valley. He is bright, able to communicate well, professional and very supportive!

In store crew is great, but the sub-contractor they used for TV installation was not great. The communication between myself and their office goes beyond what one would expect from someone representing Best Buy. In the middle of my call with the operator she told me she had to go because her shift is up and someone else would call tomorrow. What kind of customer service is that?

Geek squad did a good job mounting my 85 inch Sony tv

Good in home service contract for mounting of my tv's

The agent mounted my TV in no time! Great work! #GEEKSQUAD