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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 969 Showing 19,361-19,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys did a wonderful job of wall mounting my new Sony 98" X90K. Once mounted, they helped me setup the TV and configure it to my liking. They cleaned up the debris afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job installing the wall mount and tv! I am very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lone agent sent to wall-mount my 65" TV did his best, but had to seek my help to lift the TV in place. This was not his fault. He worked with the mount to get the TV in just the right place. He then showed me the various options and made certain the TV was set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The guys did an excellent job. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the order was not written up correctly in the store, the techs were able to work with their office to get it "righted" and were in and out of the house in about an hour with the old TV down and moved, the new TV mounted where I wanted it on a new mount that allows tilt and swivel. And it was completed 2 days before the online website said it could be done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They are professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were doing a great job,very tidy and organized.I only gave 4 cuz I was not able to avail the free month geek tv channels.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THE Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 75” tv was installed flawlessly with customer focused techs to boot!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our wall mounted TV was very efficient and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Just plug and play. Very convenient to have when cable goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad used this mount above figure place and it's perfect for my 70 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and tidy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, would highly recommend!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed for a family member with a disability. The tech was courteous and careful and took care of several issues that had been bothersome with the old TV. It was mounted above a computer table and all of the equipment for voice control was installed so that the final work could be done easily. I highly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation done quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that went to do installation was very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting by the Geek Squad was a smooth process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Agents mounted my TV and made sure every thing was working

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a good job installing my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job mounting my TV and showing me how to work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Looks Great No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came mounted my new TV up in my living room absolutely no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Works well for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV in no time. The mounted used was just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on my home and did a wonderful job setting up my new smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with have pros mount my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was grateful to have this service when I saw the amount of work and precision of the Geek Squad technicians when they mount my new 85 inch TV. Its great to have someone else liable with your big TV purchase.

    I would recommend this to a friend