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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 969 Showing 19,361-19,380 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The guys who hook up the my tv on the wall did a g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who hook my tv over the fireplace did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The delivery service arrived on the dot. I’m impressed with how fast they were and they listened to my instructions. Got it right and even had a spare HDMI cable for me to ourchase because my cable was too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad were great and set my sound bar and my tv up, now im at the movies at home

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Work completed was quick and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up on time. Crew was knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed tv mount and setup tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed tv mount and setup tv quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick, prompt, courteous, and neat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, no fuss or bother. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is sleek and movable and highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad mounted my tv and the wall mount is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was as expected for this situation including the mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome! They went above and beyond for the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery an set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered and set-up and achieved my expectation. Representative was courteous, friendly, and efficient. He explained everything he was doing and instructed me how to operate the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed me everything I needed to enjoy my big TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad wad great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was great. Professionally done and helpful hints. HOWEVER, Best Buy third party arrangements for the installation fell through three times because Best Buy could not figure out how to write a contract with the contractors to deliver as well as do the connection and set up. My advice is to take the stuff stuff home yourself if you can manage it or be prepared to wait for the in-house service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very convenient, they did a fast and clean job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to my house was extremely professional and helpful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a great job! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spirit of Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gav and Chris are both experts in their field of work. They made recommendations and I trusted their advice. I absolutely love the set up!!! Thanks for your expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the hospital during the time of installation but my mother in law was here and she said the installer was very professional and courteous. He followed up with me the entire time to ensure to let me know what time he would be at my home. I’m very happy and satisfied with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. They set up and mounted the TV wuth exceptional care and took the time to show the functions and care of the LG TV...Thanks. Awesome job Geek Squad...

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and knowledgeable techs that answered all my questions

    I would recommend this to a friend