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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 971 Showing 19,401-19,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    jf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great jot setting it up and mounting it on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional and good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad that I purchased this service vs trying to install TV mounts myself!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Nesasary service for a Senior citizens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable, was on time, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    The geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv, and it has caused me no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad done a fantastic job and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was superb. Did an awesome job. Everything went perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect way to hide the wires.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were professional and really know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wall mounted and completely wired. Everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my 7 TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 7 TV's. He did a great job. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an OK job but really didn’t work out the multiple remote issues. I want one remote for the connections to work but now I have four that need to be used. One for the tv, one for the sound bar, one for the DVD and the last for the satilite system. He claimed he couldn’t do it because he wasn’t aware of the systems we had. All of that was provided to her squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were careful and respectful of our property. Friendly and polite. Took away our old TV. Interfaced the TV with our Xfinity remote as requested. Made sure we were satisfied before leaving. The whole process was slick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time and provided a great customer service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad agent was the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service that I have experienced!! The agent was prompt and mounted my TV and reduced the number of remote controls I was using from 3 to 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed m our TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, mounted, and made sure the device was working. Polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Service guys were great! Fast install and very friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and cleaned up after installation of tv's and shelf

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all my TVs (7) and was very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great instal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Did a Great Job Installing my tv...Very Good Knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad super supportive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable, and kind. Most definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. He set up my TV and got me hooked up o ATT Uverse

    I would recommend this to a friend