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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 971 Showing 19,401-19,420 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team came and set up with great care, and in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely and Proper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done neatly. Friendly staff was enjoyable to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing wall mounted television. They made sure I understood how to operate the remote controls and answered my questions in a professional manner. Appreciated that they wore masks and had on foot covers. Would not hesitate to recommend the two gentlemen to others. Keep up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous interaction to with the seamless mount job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 of our TVs quick and fast. Looks very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t.v. was delivered and mounted very professional also done it in good time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy repeat customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65" tv and wall mount to be installed in my livingroom. The team who came to install it were polite and quick! They demonstrated how everything worked and even set up my apps on the new tv. I have ALWAYS gotten great service from the Geek Squad. I never hesitate to recommend them to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Huge help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 75" Samsung TV and the Geek Squad set-up everything! It was a huge help!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean and quick the techs were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV not working. Screen was frozen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young service techs were the very best at solving an ongoing problem, and they "set up" TV as it should have been when I purchased TV. That man said he didn't know how. So, I did my best to set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew that installed the TV on the wall did a great job. They were professional, courteous, and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and mounted the TV quickly and cleanly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Barb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but could not install on wall. Seemed to know what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all wires for the antenna and PS5. We just moved into this house, they previously mounted my TV in our apartment, too. Great service both times!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Didn't have to worry about a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the results efficiency he didn’t leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Geek Squad TV bracket and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was confirmed on-line and by phone. Men arrived on time. TV bracket and TV installed quickly. They programmed my TV with my TV service. Geek Squad made sure I knew how to operate the TV. They asked if I had questions about anything before they left. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works for my situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great- solved my problem for a TV installation

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff. Made great recommendations on how to stage everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted my TV Without any problems and did not make a miss. After the TV was mounted the the Geek squad employees cleanEd up after themselves then instructed me how to operate my new TV. Ask if I had any questions. I am very happy with the mount and install.Well worth the extra cost to have everything done for me.

    I would recommend this to a friend