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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 971 Showing 19,401-19,420 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, used a few times now. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING SERVICE all around!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! I am what "some" people might refer to as being overly picky. The Geek Squad hung my Sony 77" & 65" televisions and Sound Bar perfectly. They were extremely patient & while I was trying to determine the best height to hang it. I will continue to use Geek Squad for my future technology needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install and wallmount a 65 inch curved TV. They did a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got both mounted and look great. I'm very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek crew were helpful an efficient. Will call if I have an issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy process! They were in and out and my mount looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional. Quick installation and clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    4 stars because they were 3 hrs late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them 4 stars only because they arrived 3 hrs late due to their previous appt other than that they did great work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and did a great job! Would use the service again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Aaron did another amazing job of installing my TV'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another amazing job done by Aaron. Great job as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came were EXTREMELY nice and so helpful. The TV is beautifully mounted over our fireplace and I couldn’t have asked for better service. I wish I got their names, but I am so thankful for them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted as per request and assisted in reboot of service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very fast very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure tv and fire stick was peared with each othet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient and knowledgeable! Love the Geeks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for value well installed no hassle clean work.Good work from geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv mount was a good product that fit the wall neatly and didn't stick out much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation ever! I wish I hadn’t waited so long to do this . Putting my TV on the wall has given me so much more usable space in my home office. Courteous and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and knew how to install. cleaned up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was very smooth and easy. We had a 70” TV installed on our brick wall on our back patio. It took them less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    I'm glad I mounted my tv on the wall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific, professional job at a good price.

    I would recommend this to a friend