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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 972 Showing 19,421-19,440 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew that installed the TV on the wall did a great job. They were professional, courteous, and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t trust the installation to anyone but a trained professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    John S.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very good.. polite and knowledgeable. !!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and efficient. It took no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a great job. Very nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV mount and installed the tv as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who did the install were very knowledgeable and provided a great install and instructions on how to use the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were polite and knowledgeable sand did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional, knowledgeable and thorough. Wouldn’t make a purchase of this size without a comprehensive professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely, efficient and professional. They did a beautiful job in a very short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The TV mounting was done excellently

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were thorough and professional. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed tv mount. Fast and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my wall mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, on time, professional describes how the Geek Squad came in removed the faulty TV from the wall and replaced it with a new one. I’ve said this before and will say it again, this is exactly why everyone should purchase electronics from Best Buy. I know I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did not have install a mounting bracket as there was already one in place for the TV that was being taken down and upgraded to another that was suitable for the new one. They inspected the bracket to insure that it was up to the standards for the weight of the new one, installed it and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad to mount and install a 70" television on my wall. They were courteous, on time and took their time to make sure everything worked correctly. They weren't gone 5 minutes before I couldn't remember something they had told me. So I called one of the guy's cell and he talked me through it and stayed on the line to make sure it worked. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It was done very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was successful (finally due to Co-Vid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were polite and completed the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job but i wish that arrival window could shrink

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and secured all hookups

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and looks ver nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my bedroom TV on wall. Looks and works great

    I would recommend this to a friend