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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 972 Showing 19,421-19,440 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geeks installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered, mounted, set up my TV and explained it's operation. It was fast and very helpful. I could never have done it myself. They took the frustration out of the task.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time at my home and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I’ve ever spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to have Geek Squad install your tv and mounting system ask to speak to an installer while your in the store. They recommended all of the right accessories so that I didn’t purchase the wrong items. Installation was spot on and the crew was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very sturdy.Mounts easily to wall. Meets our needs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well together and installed things correctly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did not complete job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did not have the correct tools to remove the wall mount. They had to leave, so my neighbor removed the wall mount. They came back and installed new mount and one instead of two tv’s. Now I have to wait for second tv to be installed. Also, they didn’t stay to finish the set top boxes to fully activate.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with professionalism and character of the installer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all the devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wa worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick in the technicians were very helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service on my two installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge and Connor were excellent, great teamwork, fast installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did all the del mount set up of tv and Sonos sound system after purchasing the 12 year geek squad protection of $179 i only paid $220 for all of the set up. Sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gary did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary did an excellent job installing our large screen tv and sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "TV WALL MOUNTING"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was very pleasant and professional. They answered many questions and concerns about install. I will definitely be getting more work done by the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The mountings were all perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the recommendations from the Geek squad and their wrk wasgreat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and pleasant. Wore shoe protectors, clean up after drilling the hole for the mounting brackets. Took the time to explain the functions of the TV. Could not be better!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very professional and set up TV quickly. Cleaned up area too

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job on the installation and mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaun from Best Buy did a fantastic job hanging my daughters TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    AOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It required 2 people to install, geek squad made it look easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handled everything on time, installed tv very quickly

    I would recommend this to a friend