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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 973 Showing 19,441-19,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    On time and right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad acted on my last minute request and did a great and professional job, perfectly. I had a small window of opportunity and they hit the target - bullseye. Thank you guys for being timely, professional and most of all for getting it done. I will recommend your services all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job mounting and hooking up all electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very friendly agent.. Installed my TV in no time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did a very professional job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly, installation and set up were drama free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and personable, and did an excellent job no much no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The group of three agents, Dill, Blade and Zack did a great job setting up my new TV and getting it connected to my network and showing me how to use many of the key features. Well worth the money to have them set up and install the tv mounting bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and thorough in installing the TV and connecting it to our other devices. They were also very patient in explaining how to use the remote and settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and courteous with us. They did a good job, but they are not consistent with communication and follow up. There was an issue with the setting up of the equipment and they let their superior know about it. We were supposed to get a call which we didn’t, so we called and they were aware of it . They were supposed to get back with us and we are still waiting not very pleased with that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were professionals. They were on time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is worth a visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Geek Squad installal of Samsung 75 in TV . Neat job & everything worked well .Price is reasonable & 90 day guarantee.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job. They were on time and got my tv up and running within 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and value. Better price than the home automation folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Was done very professional and clean. Happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Alex, was great mounting the tv's on the wall. He was courteous, answer all my questions, took his time to make sure that the tv's were mounted the right way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job hanging and setting up our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice from installer on routers , saving money streaming etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was in a hurry to leave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at what they did but was in a hurry to leave when we still had questions that were not answered, i guess since they had gotten paid they were ready to leave, not very professional. Would like to have someone more educated in dealing with the public next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Technician arrived on time and took care of your needs. He was very professional and provided great customer service. He ensured the area was clean prior to leaving and made sure all questions were answered. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I'm satisfied with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was quick to install MY t.v. on the wall and done a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job setting everything up with no issues.

    I would recommend this to a friend