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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 973 Showing 19,441-19,460 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad = Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great service and very fast job. love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the televisions is a wonderful addition to the areas my husband spends his time in. His illness often keeps him confined to home and having these devices helps the time to pass quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job but i wish that arrival window could shrink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Redo-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came for the redo installation were exceptional. Very professionally corrected what was a really bad initial install from a different contractor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made mounting the new office TV at the right height and location easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were careful and respectful of our property. Friendly and polite. Took away our old TV. Interfaced the TV with our Xfinity remote as requested. Made sure we were satisfied before leaving. The whole process was slick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my mount the geek squad guys we’re very professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good installation department. I would use them the next time I purchase a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set up and mounted my TV perfectly. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, knowledgeable, and pleasant. Went out of there way to explain exactly what they were doing, and how the new TV worked and were very patient with me as they explained how my remote worked, and showed me how to download the apps I wanted. They were neat and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little frustrating but they resolved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two TVs and scheduled them to be installed at two different locations. In hindsight I should have insisted the TVs to be rung up on separate transactions bc it was a nightmare for the geek squad. I had to spend over an hour sorting it out with geek squad transferring me here and there and that was frustrating. Finally the manager called and took care of me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fabulous installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was amazing. Brilliant, efficient, neat and educational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time , efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome from purchase in the store to install. Arrived on time and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional an helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a great job, they were curious professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my TV on my porch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. Smart, customer oriented. equipped. They did a great job and spoke clarity to an old fashion retired guy in how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Our tech showed us he knew what he was doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no complaints here, the job was done very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon is a great asset to your company superior knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The mounting was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was flawless and quick I would personally ask that they return

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. Quick, clean, knowledgeable. They made setup a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. The two gentlemen knew what they were doing.

    I would recommend this to a friend