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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 974 Showing 19,461-19,480 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job from the tech team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team was profession and did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good in the end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st TV delivered was installed but didn't power up. Geek squad tech uninstalled / returned the defective TV and quickly schedule a 2nd delivery & install 4 days later. All good now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very friendly. Exposing the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiently installed and work area cleaned up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! I would recommend this group to anyone and everyone needing a television and soundbar installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with have pros mount my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was grateful to have this service when I saw the amount of work and precision of the Geek Squad technicians when they mount my new 85 inch TV. Its great to have someone else liable with your big TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs were very professional, respectable and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the work ethics, mannerism as well as the professionalism exemplified by the Techs. Their performance was accurate, they had the proper tools on hand to perform the task, in my opinion, this speaks volume of the company( Best Buy) they represent. I was totally satisfied with the work done and I am enjoying the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting bracket was easy to mount and securely keeps tv held. The bracket allows a smooth glide in and out as well as a 4D tilting option. If access was need for tv connection there is nearly 8 inch of space to get behind TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat TV installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were excellent the job looks great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. Done in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Very friendly and knowledgeable. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service a lot of knowledge and friendly persons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Setup Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice people, and set up was quick. Only issue: I was told to call with any problems, and there was a sound issue that I called about twice, and ended up fixing myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional mounting service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job on the service, recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job. It was a hard install outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and did exactly what I asked for and made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TVs with professional care and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very well communicated arrival time. Agents were polite, informative and patient. Mounted my 75 in tv and dint need to use new mount purchased so saved me some money. Hooked up sound bar, Wii, DVD and cable and his cords as best as possible. Very happy with outcome and would definitely pay for this service again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cheryl. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    The truth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they know how to install the units they were extremely friendly almost like family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the time they finished it looked even better than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, and were fast and helpful on start up.

    I would recommend this to a friend