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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 974 Showing 19,461-19,480 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick. Although we still had our old mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooking up my new HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent today hooked up my printer. He called and asked if he could arrive earlier than the scheduled date beings he was in the area which we thought was very nice of him. He was very pleasant and informative. We need more like him in todays workforce . Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 TVs mounted in my apartment very quick and very neat

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome services and professionalism at it's best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A1E Oled TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic clean job done by the Geek Squad Very Professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, great installation. Really seems to know what he was doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair. Not 100% satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought the TV out and installed it to our TV lift cabinet. Then set it up to our Cox system and said we would have to use 2 remotes. One for Cox and the Sony remote for smart TV functions and then left. I set up everything to work on the Sony remote and on my iPhone on my own about a week after they left. I did call the Geek member who was here and asked if he would come back and adjust the TV inside the cabinet but he has never shown up!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the installation the television is and good place

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job, Will definitely have more TVs put up by you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete and correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek squad team showed up as scheduled, notifying me when they were actually on their way. They performed the mechanical, electrical sound connections properly and set up my Harmony device to control most functions. They removed my previous SONY and boxed it up for me to give to grandson on his pending visit and put it into garage for me. Nice fellows. No stress for my and mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service every time!!! Best buy never lets me down. Perfect example of customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    The geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv, and it has caused me no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    All I can say is professional done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew very knowledgeable and clean job. Would use again for other products

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an awesome job!! Would highly recommend to friends!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Greek squad installers were great an very professional at doing there job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Technician arrived on time and took care of your needs. He was very professional and provided great customer service. He ensured the area was clean prior to leaving and made sure all questions were answered. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    On time and knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should up on time and were knowledgeable about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate pick the tv mount for me, great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this guy was awesome. He knew what he was doing & was efficient while being friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Quick Service but a Few Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but issues weeks later Sound bar all of a sudden doesn’t want to work with some but not all streaming channels. Can’t tell if it’s the bar or Apple TV also installed.

    I would recommend this to a friend