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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 975 Showing 19,481-19,500 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Will use them again. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and i never had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After arriving in my home the two guys took the time to mark my wall for the proper mounting height since my entertainment center that would be below the TV hadn't arrived. They worked efficiently, were friendly, explained all the details of my remote, and cleaned everything up before leaving. I would recommend, and would use again if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were superb in mounting the wall mount and installing the new tv, they explained how to work the new tv, and everything the new tv did for us. The only reason it’s not a 5 star review is because we had 2 previous no call/no shows from 3rd party installers….highly recommend geek squad for all installs….they really need to get rid of the 3rd party installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were so quick! And they cleaned up everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything went well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was installed where I indicated and TV attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was wonderful. They help me setup my tv and they answer all my questions. They was so polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to devices. they were very courteous and delivered a lot of information about how to operate my AV systems. Good guys and good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly what had to be done Professional and no mess left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up and mounting my big screen TV They answered all my questions and showed me how to use the remote and features. I am glad I spent the money to have them install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas installed my TV a month ago and I am happy to state that everything he set up is working well. He even set up my cable remote for me. In addition he explained everything clearly and slowly. In the end I was very happy I chose to have this installation. Lucas is an excellent person as well as a savvy tech. And he even cleaned everything up. Kudos!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv just right! Happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and looks great! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job, set everyone quickly, cleans up any mess, and demo features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lakewood Geek Squad always solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgable. We had a hiccup or two and one went to the Best Buy to get what was needed. They also returned a second time a few days later to make adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and set up my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was super helpful. He installed my Apple TV and set up it on the monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex was Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did an AMAZING job! Incredible attention to detail! Very polite and professional! Alex went above and beyond to make sure every safety precaution was in place given the current COVID requirements. ALEX DESERVES A RAISE!!! He is undoubtedly the reason I would recommend Geek Squad to friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys did an excellent job mounting the tv, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV connected the sound system and gave an excellent rundown on how it all works. Very courteous and professional but was disappointed Total Tech membership didn't cover any of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered and Mounted my TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were courteous and handled the tv with care. The guy who mounted the tv did a fabulous job! This Samsung OLED model is the brightest and clearest tv I've ever purchased!

    I would recommend this to a friend