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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 975 Showing 19,481-19,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good and Quick Service but a Few Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but issues weeks later Sound bar all of a sudden doesn’t want to work with some but not all streaming channels. Can’t tell if it’s the bar or Apple TV also installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv professionally and effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Excellent job mounting and connecting TV. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy Tech installers . Very professional and informative

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation; fast and quick. Came a bit late but otherwise great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service & quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and also quick. We thought it was going to take a while but he got the mount on the wall and the tv up in no time. He talked us through what we would need for a sound system in the future. I plan to only use Best Buy for any installation. We have 2 other tv’s that I’m going to have them come and mount!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount was place in minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv mount is the best mount I ever purchased!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great professional and fast tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who did my install were friendly and knowledgeable but, they showed me so fast how to use the new remote, I was at a loss after they left. Also do no know how to use the roku purchased for the same reason. Also had to wait 3 weeks for them to deliver and install my new toy so am not 100% happy with that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv quickly and professionally. I recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker came in, covered his shoes, went to work placing TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly , punctual, informative, professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    70" Vizio takes a dump after three years of service, backlighting started going out in November finally died beginning of Febuary. Bought a new LG 70" had geek squad install on a high mounting bracket they had originally installed when I purchased the Vizio from Best Buy. Quick work very professional. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff did a challenging install great! Mounted the TV & ran cable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you guys for being so professional. The TV is perfectly mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service . The agent installed my tv, all my other devices, showed how to work the tv and helped me download apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Showed up early and finished the work fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only minutes to have my tv mounted and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good workers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job,worked hard full inFo willing to work....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job. The only issue is that the poor guy had no idea what size tv he was mounting and two techs schools have been sent. Had my husband not been home it would not have been done. I know when the appt was scheduled I told them it was an 80” tv. Too big for one person to safely mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly.. pollite gentlemen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick... Really clean job..very happy with turnout

    I would recommend this to a friend