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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 977 Showing 19,521-19,540 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. All wires are hidden. Looks great above the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Hung my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tvs efficiently and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the basic mounting for the tv in the bedroom. Had this mounting before.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very acknowledgeable and worked quickly installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and ver helpful. Would use again and recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee of the Month/Year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very detailed workmanship. Got it right the first time. Polite and professional. One of the best service experiences I have had to date. Naijah was terrific!! He should be employee of the month/year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product Sabor is! Family enjoys it will always come back to Best Buy to purchase more equipment in the future but customer service sucks need to be improved gait quality and service that need to be improved since someone has a better do not stick to the schedule times had to cancel two turns to get on my schedule to put up the TV and sound bar thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents who came out and explained everything to me and were patient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squade came and installed my tv on this brackit and it works fine

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worked great over mantle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did install and mounted my tv over mantle. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting bracket was easy to mount and securely keeps tv held. The bracket allows a smooth glide in and out as well as a 4D tilting option. If access was need for tv connection there is nearly 8 inch of space to get behind TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Laymon was amazing, his personality is vibrant and his knowledge is unlimited. It was absolutely amazing to see how easy he made it all look when I know it would have taken me days to accomplish what he did in a couple of hours, not to mention all the frustration I saved myself. Spend the extra money and allow him to set up whatever it is you bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, quick and very friendly made the visit enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alain was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alain was friendly, knowledgeable and went beyond a simple installation and setup. He ensured that we knew how to operate the new controls and that we were comfortable with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 agents came to install 86" tv and mount. Very courteous and professional. Made sure they installed where i wanted it. Cleaned everything up before they left. I read some bad reviews about this service but luckily I didnt encounter any issues. Would definitely use geeksquad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works great much nicer then are old one we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely hire again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square team was amazing, easy to schedule, work with and very knowledge. Very fast and clean work space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very sturdy.Mounts easily to wall. Meets our needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an OK job but really didn’t work out the multiple remote issues. I want one remote for the connections to work but now I have four that need to be used. One for the tv, one for the sound bar, one for the DVD and the last for the satilite system. He claimed he couldn’t do it because he wasn’t aware of the systems we had. All of that was provided to her squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the new Nerd Herd! ♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly service workers. We really appreciated their help.

    I would recommend this to a friend