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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Quinton were very friendly and did a great job! They communicated great on arrival time. I'll reccomend Geek Squad to anyone. The third party was suppose to install 3 weeks prior and never called and didn't show up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quick work but well done. Employee was very nice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Fast and easy and did their job right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great. Professional, courteous and knowledgeable. I would definitely recommend him again. In fact, he scheduled another Geek Squad visit to my other home on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    verry happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy's were on time and very competent, and had no trouble getting it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were awesome. Super friend and knowledgeable. Knew what they were doing and took time to explain the new tv set up. You cannot go wrong using Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, and everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv mount took less than 20 minutes. I will use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    They were awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome very nice. They knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Follow up service not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV’s were installed well. But I have purchased over $8000 worth of items and have had too much trouble with the refrigerator. It is not level and the ice dispenser has stopped working. And I can’t get anyone out here to service it. Your organization is far, far better at sales than service. Because of this, I am not happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb ! Love It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ahmed were great; they work the geek squad out of SugarLAND, TX., so get them if you can! I have always been very happy with the Geek Squad and keep the Total Tech protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desha Senter, the team lead, led the installation. They were on time, careful with the television they were installing, carried away the old TV and packaging (leaving the floor clean) and set it up as advertised...in short order and left me fully up to speed on my new OLED TV. What can I say but an excellent Geek Squad effort.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job. knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and timely answered questions and made sure everything worked properly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    we choose this service to install new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    choose the premium mounting and service for 1 year. was the best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed the wall bracket quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted the wall bracket and TV professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our new TV—did a great job. Hauled away old set. Clean and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's were very professional and knew there staff quick cleaned up everything and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great, Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 55" TV on the mount and attached my cables. They did a great job and removed TV box and trash. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in moved a TV, installed the new TV, did the setup, etc., Great job

    I would recommend this to a friend