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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. Install went according to plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket (mounting)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and so comfortable now when I watch tv from my bed cause I can move the mounting however I want

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and on time. I really enjoyed the service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed 2 TV's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and friendly! On Time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers were excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, very knowledgable, and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have a professional do it and keep the wall in shape

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job for a cheap price. My 65 inch looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend using the Geek Squad for mounting your next 65" or larger tv. They were very professional, had all the tools with them and were quick to mount my new tv. This is a 2 person job so they brought 2 agents to complete the job, very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did great on the install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of unpacking and setting up my frig..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered and Mounted my TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were courteous and handled the tv with care. The guy who mounted the tv did a fabulous job! This Samsung OLED model is the brightest and clearest tv I've ever purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad. Extremely knowledgeable and helpful. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dudes were outstsnding...understood what had to be accomplished....set about doing that....asked if I had any concerns.....which I did.......they addressed them, & were on their way.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable and helpful. He was efficient and listened to our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job in a short time. I would recommend the BB Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv mount for normal viewing. No regrets and great install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed all my devices without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up when promised and installed the system quickly. The TV was too large for me to attempt by myself. They were quick with the install and answered all of our questions. They cleaned up after themselves and the only evidence that they were even there was a professionally installed system. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was surprised how quickly my TV was installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did need to contact the squad after installation for an issue with my TV. My call was answered and I was directed to the Samsung site. Hulu had been dropped from my choices on the TV. When I went to you tube, I found the solution to this problem was to hold down the power button to reboot. All's well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation of the new 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55 inch TV is brighter, sharper and overall best TV in the house. It was installed by Geek Squad. They arrived on time and followed covid-19 guidelines while at the house. They worked quickly and cleaned up after themselves. Nice to have this service to professionally install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob set-up two of our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your "Geek Tech" Rob was amazing !!!! So very helpful. He really knew his stuff!!! Real nice guy. Very knowledgeable, and courteous. He is the 2nd Geek we have had come to our home (Dec. 2020) The two of them were wonderful !!! Keep up the good work !!! Roseann and Bill Rosen

    I would recommend this to a friend