Customer Ratings & Reviews

Per usual, the Geek Squad has never disappointed. The guys were professional, courteous and did a great job installing my new big screen. Shout out to Robert and Codey.

The agents arrived with my TV visibly secured and safe. They were extremely respectful of COVID guidelines, and frequently asked questions to make sure that it was installed exactly where and how I wanted. They even did some minor cable clean up.

The agents were given the wrong stand when they picked it up from the store. We could accept that but when they tried to assemble it, they were missing parts. As a result we were unable to use the stand and we had to get another one from another source. We would like the stand cost deducted from the total amount of our order and our credit card credited in that amount. We no longer need the TV stand.

The gentlemen that installed my TV/sound system were truly amazing, not only were they exceptionally knowledgeable about the entire system, they were also thorough with the "how to use" training. And they carefully coiled and wrapped all the cords so behind the system is very neat and tidy, which makes me very happy!! To top it off they were very gracious, and kind.

The agents mounted my TV and connected it to devices. they were very courteous and delivered a lot of information about how to operate my AV systems. Good guys and good work.

Love the new TV. Great service. The technician was very knowledgeable, professional and spent whatever time we needed for instruction. Cleaned up totally before leaving.

The value of the install and maintenance plan can only be described and excellent. The Sony 85" TV, Soundbar and Speakers became a completed project in just a couple of hours, and the follow up service is great. Got to have it.

The tv was mounted but the tv problem was not fixed

They are putting up my TVs and I am very happy about that

The agents installed professionally. Made sure we were able to know how use

Installers were good snd efficient. Could not provide all services that had been scheduled by Best Buy sales representative.

They guys did a wonderful job of wall mounting my new Sony 98" X90K. Once mounted, they helped me setup the TV and configure it to my liking. They cleaned up the debris afterwards.

Best customer service that I have experienced!! The agent was prompt and mounted my TV and reduced the number of remote controls I was using from 3 to 1.

This mount works very well. It really mounts the tv on the wall

I had an outdoor 55" installed on a concrete block wall on my patio and the 2 men that did the installation knew exactly what they were doing. They really made this job look easy and they were extremely professional and knowledgeable . I really think it is worth getting your tv professionally installed by Geek Squad if you want it done right.

The installers were efficient and through in their setup.

the tv was mounted very well and it was as expected

Nice, fast, quick and EXPENSIVE. AMERICA, land of the free

David is a professional installer, he knows what he’s doing on in his job

Very nice. Knowledgeable. On time. Clean and near.