Customer Ratings & Reviews

I received excellent service from the crew that showed up. They were professional and got the job done quickly and efficiently.

Very professional, they mounted and connected everything with no issues

Worked well together and installed things correctly.

TV mounted as per request and assisted in reboot of service

The installation went great and technician showed up on time as promised. Installation went great.

I love this TV Clarity sound and all and the amazing team that installed this on my wall to perfection

Geek crew were helpful an efficient. Will call if I have an issue

They called before the arrived, and they covered their shoes. Installation was completed nicely and we had a pretty good interaction.

Three techs could not even figure out how to remove an old mount. Said it was screwed in behind the board it was attached to and I would need an electrician to remove an outlet cover because they were not allowed to touch electricity. The mount was indeed screwed into the wall from the front and I removed it myself. But this delayed my installation by almost a week. They also pulled the old TV forward and broke the HDMI cable which I had to replace and fish down the wall myself. They also said my current surge suppressor which had been plugged in before would not fit due to placement of the mount. I believed them, but after they left, I tried it and it indeed fit and I installed the mount myself. They cracked and chipped the stone they drilled into. And since the TV was a return and a purchase of a different model due to the first TV missing a power cord and remote, they did the sale as a replacement, which caused me not to have a receipt or any evidence on my account of the purchase. After going round and round with customer service and speaking to at least 15 agents and 2 store trips, they found my purchase but are still unable to print me a receipt for all items unless they did a return and a new sale. But is still missing the payment for the install. Also, this delayed and caused several hassles and a trip to the store to get a price match, which could not be done online due to the fact that it was done through GeekSquad and no receipt pin #. Never does Geek Squad come out and fix or install anything the first time. It always requires 2 or more visits. The techs were friendly and courteous and did eventually get the TV installed.

Brought as a present. Installation was on time and smooth and easy according to person who received gift.

If you are going to have Geek Squad install your tv and mounting system ask to speak to an installer while your in the store. They recommended all of the right accessories so that I didn’t purchase the wrong items. Installation was spot on and the crew was great.

The agent mounted my TV and connected all the devices.

The Geek Squad team was knowledgeable and efficient. Installation and setup went very smoothly.

Geek Squad arrived on time at my home and did a great job

This is a great product. And the services was awesome.

The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

Had them install and wallmount a 65 inch curved TV. They did a nice job.

The agents who mounted the TV came back to 'fix' a mount. The brick had cracked and the bracket had come loose. They let me know when they'd arrive and they were on time. Nice time with them, and it's fixed!

The Geek squad crew was awesome. They arrived as scheduled and did a fantastic job mounting the TV. They left everything clean and tidy.

I gave them 4 stars only because they arrived 3 hrs late due to their previous appt other than that they did great work