Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Impressive work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great. Worked efficiently. Cleaned up after themselves.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad courteous and polite installing my TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did great job installing my television courteous and polite!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect service. Prompt, courteous and technical experts. Worth every penny.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work Fast quality work and set up looks so easy
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Team installed TV and sound bar.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Team did a very neat job and bundled all the connections.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 1 out of 5 stars
Horrible horrible horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman from Geek Squad calls me to tell me they are short people since his helper is in the hospital. A woman shows up (clearly not who I spoke to) to mount a 50 inch TV. They are supposed to guide and recommend TV height (they are the experts) and this was premium installation. The cable and electric is integrated into the wall for wall mountings. They mounted it much too high, with wires hanging. Disappointed for $200 and customer service hasn’t gotten back to me. BEWARE!
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Mounting and location should certainly be discussed before making anything permanent, and we're certainly wishing for you to have the customer service you deserve! Please call us over the phone at 1-800-GEEKSQUAD, or connect to our online support channel at, www.GeekSquad.com/chat.
Rated 5 out of 5 stars
TV Install/Set Up/Follow Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be more satisfied with our new 77" LG TV... Installers were outstanding (Austin and Addis). Follow up from Austin was a BIG help with some minor setting issues. Rich and Lorraine :)
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
They were quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the TV was mounted quickly and professionally. We had no issues.
I would recommend this to a friend Rated 4 out of 5 stars
Geek or no Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In store crew is great, but the sub-contractor they used for TV installation was not great. The communication between myself and their office goes beyond what one would expect from someone representing Best Buy. In the middle of my call with the operator she told me she had to go because her shift is up and someone else would call tomorrow. What kind of customer service is that?
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thanks - job well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great. From booking, being on time, bringing what I needed. Putting up my TV on the wall and setting it up. He checked I was happy with it all. And he was really quick.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mount is an awesome size for the size of my tv
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad a Hit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my television quickly and efficiently. Money well spent.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Depends on the tech...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the service that is provided but with regards to the techs, it depends on whom you get. They are willing to help but don’t necessarily set up the product so that you don’t have issues. I’ve had to call numerous times to have a phone representative tell me how to correct the problem and it’s still not fixed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 4 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an overall great job, that had to call two guys due to the tv size which ate up the day but overall great.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
65" TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new 65" TV. The young men who set up and delivered my new tv did a great job. They were polite , explained every thing about my new TV. The geek squad are great people that is why i signed up for them to do all my work on my tv's and on my computer . It is well worth the money.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Quick service and very helpful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed the tv very quickly, not more than 20 min.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed my TV on my wall.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job! Thank you Geek Squad & Best Buy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Well hung!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came, they hung, they cleaned up, they left. Well hung. Well done.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a great job. Quick and easy. Cleaned up trash and vacuumed up dust
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
great work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad done a fantastic job and were very professional
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
