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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 982 Showing 19,621-19,640 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look easy! Area was spotless when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation of TV and hookup to stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new OLED TV. Then they made sure that the stereo system which is controlled by the master remote was operating and also showed me how to use the DVD player. They were patient, which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dynamic Duo were all that.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time. They had all their necessary tools including a work table ready to go. Answered all my questions and were very attentive to how I wanted things done. Also they did an excellent cleanup after the work was done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people did a good job with the install. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful with tv and web cam installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very nice customer service. Installed tv and web cam in business conference room and recommended additional products to achieve desired results. Patiently explained settings and how to navigate the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend. Technician was nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the staff who came to install very professional, they left my room clean and there was no clutter, they took all the garbage, the installation very professional and fast the cables very orderly and left everything working and insured, very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job. It really looks great. I would certainly recommend Best Buy for future work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to schedule. Installers were professional and ensured TV was installed per our requirements. Would definitely used Greek Squad installation services again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trey and Brian were very professional did an excellent job. ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed TV mount effortlessly & quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted the TV came back to 'fix' a mount. The brick had cracked and the bracket had come loose. They let me know when they'd arrive and they were on time. Nice time with them, and it's fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 65” Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job caring and involved installation with great detail , cleanliness and precision . Thrilled with the job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, Professional, Knowledgeable, Nice. Great Experience with my installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV and devices quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected all of our devices and everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV fast and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So two technicians came with the TV within the alotted time frame. They attached the mounting bracket to the wall, attachedand set up the TV, and reviewed all of the functions with me. And it was all included with Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional geek squad crew and very carefully installed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Florence Geek Squad, ROCKS!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third trip was successful!!! Extremely professional staff!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee of the Month/Year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very detailed workmanship. Got it right the first time. Polite and professional. One of the best service experiences I have had to date. Naijah was terrific!! He should be employee of the month/year!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and excellent professional mounting installation!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount, nothing fancy, gets the job done. Basic options - move TV left or right, or tilt up and down.

    I would recommend this to a friend