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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 983 Showing 19,641-19,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    So helpful with tv and web cam installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very nice customer service. Installed tv and web cam in business conference room and recommended additional products to achieve desired results. Patiently explained settings and how to navigate the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handled everything on time, installed tv very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted two tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the service in and out in no time. Big difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Investment for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the install and maintenance plan can only be described and excellent. The Sony 85" TV, Soundbar and Speakers became a completed project in just a couple of hours, and the follow up service is great. Got to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and fast wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wall mounted my a80j tv and also connected my soundbar and subwoofer. Very courteous and polite and knew their stuff! Highly recommend becoming a total tech member for premium service and warranty peace of mind for expensive equipment! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alain was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alain was friendly, knowledgeable and went beyond a simple installation and setup. He ensured that we knew how to operate the new controls and that we were comfortable with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just go for it! You need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! The man was very courteous, knowledgeable, and did the job efficiently. I never would have been able to hang this tv - even with a gaggle of friends - so I am very impressed he was able to hang it so well by himself. Worth the extra money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The mountings were all perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the recommendations from the Geek squad and their wrk wasgreat

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very professional and set up TV quickly. Cleaned up area too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation of TV and hookup to stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new OLED TV. Then they made sure that the stereo system which is controlled by the master remote was operating and also showed me how to use the DVD player. They were patient, which I appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job from the tech team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team was profession and did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great. Professional, courteous and knowledgeable. I would definitely recommend him again. In fact, he scheduled another Geek Squad visit to my other home on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and very professional. They were very considerate of our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek person mounted Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to mount the TV....but only one was needed to do the work and it took 15 min.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gary did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary did an excellent job installing our large screen tv and sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music Room install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time and was in and out, placing the tv exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived with TV and Sound bar. The unpacked and mounted TV to wall bracket and connected soundbar. Then they connected my satellite service and streaming services. They instructed me on operation and had me practice. When they left they took packing material and old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great communication & service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was punctual and very kind. Personally, I wasn’t present but they updated me via text on everything that they were doing and I believe that is great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service . The agent installed my tv, all my other devices, showed how to work the tv and helped me download apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very friendly. Exposing the functions.

    I would recommend this to a friend