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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 983 Showing 19,641-19,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fabulous service for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous service! Polite, very considerate of senior citizens, helpful suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technicians did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting bracket for TV, the mounting bracket is built to withstand the variety of options you have to swivel TV sideways or up an down. I would recommend this TV mounting bracket. The install was done through the geek squad, it seemed to be installed with ease. We are impressed with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIDN'T FALL OFF THE WALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation was great. Two people arrived to install my 65" TV. Very fast and professional. I could have hung the TV but if I did it it might have fallen off the wall. The installers knew what they were doing and had all the necessary hardware for the project. They also removed my old MONSTER 60" TV...very happy with the service would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all wires for the antenna and PS5. We just moved into this house, they previously mounted my TV in our apartment, too. Great service both times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the Geek Squad came for their install, 8 people showed up, each taking a TV and each taking over a room in the house where they provided their magic. That was a lot of people each working in unison and getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV properly and connected all devices. Not only that but the two guys ensured that all the smart apps were working properly as well- had an issue with the airplay on tv + wifi. Stayed 20+ min after mouthing to help solve issue. Will use Geek Squad every time going forward for mounting services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs were great and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great holds a 75 Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great holds a very large Sony television wall mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful more room on top of Chester drawer. Easy to clean and more for best angle. Universal so easy to change TV, because an old TV stopped working and easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and setting up the sound system. They also removed the old TV and left the area in great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and did an excellent job installing my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable guy, helpful and polite. Had it done in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is for basic installation of mount and tv. It is straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television very quickly, t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an excellent team of people and very knowledgeable of their job. The Geek Squad ask questions to ensure you are satisfied and give great at advice concerning your particular order. Thank you Geek Squad for giving absolutely great services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam from Greek squad was great. Very patient and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the televisions is a wonderful addition to the areas my husband spends his time in. His illness often keeps him confined to home and having these devices helps the time to pass quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing from beginning to end. I will definitely recommend them. His name was Antwine Ross. That guy knows he stuff front to back. My wall and mount gave him a little challenge but he figured out and I’m know enjoying my lovely tv without those cords showing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time was a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers were an outsourced company who incorrectly mounted the TV and jammed the wires behind the set (and fell down two days later. After contacting Best Buy they arranged for the Geek Squad to fix it. They should up on time. Talked us through the fix, rehung the TV, connected the sound bar and zip tied the wires. They were great. Would be 5 stars if we had not had to have dealt with the first poor installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team! They were on time professional and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wall hanging apparatus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Good looking piece of equipment and easy to install

    I would recommend this to a friend