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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 984 Showing 19,661-19,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV fast and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So two technicians came with the TV within the alotted time frame. They attached the mounting bracket to the wall, attachedand set up the TV, and reviewed all of the functions with me. And it was all included with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the installers! Very professional neat and clear and gave great instructions on how to use the TN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION VERY QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE DID A GOOD JOB CLEANED UP COMPLETLY SET UP TV AND ADDED MY SOUND BAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very well communicated arrival time. Agents were polite, informative and patient. Mounted my 75 in tv and dint need to use new mount purchased so saved me some money. Hooked up sound bar, Wii, DVD and cable and his cords as best as possible. Very happy with outcome and would definitely pay for this service again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cheryl. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    professional mounting service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job on the service, recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Suggested. I replace my wall mount with a stronger one. The only one they had on the truck was the most expensive one. That was a little disappointing, but otherwise I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Was done very professional and clean. Happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional, knowledgeable and thorough. Wouldn’t make a purchase of this size without a comprehensive professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my son’s tv quickly and were very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb ! Love It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ahmed were great; they work the geek squad out of SugarLAND, TX., so get them if you can! I have always been very happy with the Geek Squad and keep the Total Tech protection.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent were good and had good info already had wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a complete an easy installation well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Redo-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came for the redo installation were exceptional. Very professionally corrected what was a really bad initial install from a different contractor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secure install by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers came to my apartment on time, and mounted my TV within 15 minutes. Easy, fast and great quality work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great job. Geeks installed the tv quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv, connected all the devices and showed us how to use the remote and controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the sound bar and everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs were very professional, respectable and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the work ethics, mannerism as well as the professionalism exemplified by the Techs. Their performance was accurate, they had the proper tools on hand to perform the task, in my opinion, this speaks volume of the company( Best Buy) they represent. I was totally satisfied with the work done and I am enjoying the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Knowlegable And Polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice job and didnt rush the install. They were professional and very polite. They took the time to make sure that everyrhing was running correctly and explained to my wife and I. They also stuck to strick Covid protocol which was very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and did exactly what I asked for and made it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I'm satisfied with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was quick to install MY t.v. on the wall and done a great job.

    I would recommend this to a friend