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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 985 Showing 19,681-19,700 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the job the installer did, was no issue and arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in hung my tv with ease. Cleaned up all in a quick professional manner

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd tv I've had mounted and I love it! Thank you!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional, and efficient! Did a great job. I was glad I didn't try to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Quick, perfect and very professional !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Great job with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV just fine. The were able to tie the cords behind the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great-Geek-Guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a hitch, connections to all my devices. No sweat!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people , can't ask for more . Thank you for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and did a great job hanging my tv and explaining everything. They were professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sualled install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and respectful with there work thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glennk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. they were very knowable and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting the tv and hiding wires!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are the best. Picture is clear sound is crisp. What more could I ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Mounting great, connection not so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents that mounted tv are knowledgable with a basic setup and wiring. We have a new build home and cat6 wiring and it was installed incorrectly. We had a seperate home audio team home re-install tv correctly. The actual mounting on the wall was great, but the connection was a different story.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The “Gold” standard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were prompt, knowledgeable, courteous and performed an excellent mounting and setup of my new Oled Sony TV!! Have used the Geek Squad several times and TY continues to maintain that “Gold” standard.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Very responsible and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was delivered and set up in home and old tv hauled away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's who installed my 65 inch LG TV truly incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great. Professional, courteous and knowledgeable. I would definitely recommend him again. In fact, he scheduled another Geek Squad visit to my other home on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS personnel did a great job of removing the old TV and installing the new OLED TV in our master bedroom. Very thorough and cleaned up after the TV was installed. Total Tech is a great investment! Highly recommended!

    I would recommend this to a friend