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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 985 Showing 19,681-19,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Finally a TV on the wall with adjustable arm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got me a new TV for Christmas to replace our older (not a smart TV). Our old TV set on a nightstand stand and totally in the way and got bumped regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained things well to us. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV fast and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So two technicians came with the TV within the alotted time frame. They attached the mounting bracket to the wall, attachedand set up the TV, and reviewed all of the functions with me. And it was all included with Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ‘floating’ tv’s now...should’ve done this a lot sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was mounted and they review everything. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did the guys do the install, they made sure it was to my liking before they left. I had noticed a minor slant when looking from afar. One of the guys knew it would bother me and he did a minor tweak and fixed it for me. The whole process was smooth and they even took care of removal of the box/trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Guy did great but my HDMI cables were to short and he was out of them on truck install still not complete I think it would be great if a Geek Squad Guy was available in store for consultation when buying like products for recommending correct add ons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time. Called when they were 30 minutes away. Installed TV perfectly on an outside patio stucco wall. All went well and we're happy with their work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took the Geek squad 10 minutes and my new TV was mounted. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the hospital during the time of installation but my mother in law was here and she said the installer was very professional and courteous. He followed up with me the entire time to ensure to let me know what time he would be at my home. I’m very happy and satisfied with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was clean and looks great. Happy with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The “Gold” standard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were prompt, knowledgeable, courteous and performed an excellent mounting and setup of my new Oled Sony TV!! Have used the Geek Squad several times and TY continues to maintain that “Gold” standard.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Solid and installed quick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job, very efficient and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mount for small tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my family to a tee. If I get a bigger tv get a better mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv just right! Happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. He set up my TV and got me hooked up o ATT Uverse

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and looks great! Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv mount was a good product that fit the wall neatly and didn't stick out much

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very good and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs moved the current and completely set up the new tv. Both were friendly, informative and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very professional and knowledgeable. They took the time to explore several options to optimize my installation. Extremely pleased with their service.

    I would recommend this to a friend