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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 986 Showing 19,701-19,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv makes me feel like I’m at the movies every time. It’s great for watching football. They installed in the perfect place and helped us to make an informed decision about placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was in a hurry to leave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at what they did but was in a hurry to leave when we still had questions that were not answered, i guess since they had gotten paid they were ready to leave, not very professional. Would like to have someone more educated in dealing with the public next time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did not complete job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did not have the correct tools to remove the wall mount. They had to leave, so my neighbor removed the wall mount. They came back and installed new mount and one instead of two tv’s. Now I have to wait for second tv to be installed. Also, they didn’t stay to finish the set top boxes to fully activate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient installation, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to work with, very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative guys and were able to hang up TV easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice job with mounting my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very nice job with the mounting of our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and did a great job. The TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extraordinary service, attentive, knowledgeable and kind technicians. They took time to do the best possible job and provided advice. I will call them again. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The isntall crew did a great job and were very quick and effective.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD did an outstanding job installing the media components.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly installed all home theater upgrade items without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came and set up everything. They were on time and dI'd a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job. They mounted my TV and surround sound system very quickly without anything to clean ip afterwards. They were very efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy mount as it was on a regular wall with no challenges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to install the new TV were punctual, very polite and very capable. They made all the necessary changes to our remotes and were very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledgeable installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and thorough. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service maintenance guy came to home and installed mount device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who came and mounted my TV where kind and courteous and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! Cleaned up afterwards! On time and knew what they were doing! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything went well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was installed where I indicated and TV attached.

    I would recommend this to a friend