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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 986 Showing 19,701-19,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so friendly and accommodating to our needs. Did such a great job mounting the tv! And so quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Kids tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put up my children’s 55” tv on the wall. They did a good job and was quick about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I for a big 77 inch TV that I needed mounted in a difficult, tight spot in my basement. I was planning to do it myself, but chickened out in the end… I’m glad I went with the Geek Squad instead, because they made it look easy, and did a brilliant job with the mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done for wall mount. Had my own mount and still no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and very pleased with the service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation tech didnt show up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had delivery plus installation for LG TV, scheduled for 7:30am to 11:30am. but unfortunately delvery guy didnt show up , I was waiting home all day. despite multiple calls I didnt get any assitance, I took off from work to stay home for this delivery. I was so excited for new TV, but Geek squad delivery team ruined it. Now they are saying me to reschedule it and wait for another two weeks as they dont have any appointments available. Dont use this service if you can pickup and setup this by yourself. Its so much painful. Amazon delivery is much better and always on time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good wall mount unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount works well and holds tv securely. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Set up set and cleaned up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was the Geek Squad who installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV we’re great, and I cannot remember their names but they were awesome friendly warm and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Very knowledgeable and nice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job. The were very good Installation complete

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t imagine a better picture. Wish it came with a more extensive quick menu.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are experts on what they do very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are experts on what they do very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and courteous. Work done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. He was there on time, got down to work and had the tv mounted above the fireplace in less than thirty minutes. My wife and daughter were surprised to come into the family room and see me with the controller in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Works were very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were super friendly, knowledgable and efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job - cleaned up after themselves. My 2 gripes was that my soundbar is my main sound and I did not want that and will have to call them again and do it on my own. Second thing is that when they set up the wi fi with velop, they did not differentiate between wi fi password and router password. Also, wanted a guest wi fi password and should have been able to right then - now have to do it again. Not happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David did an amazing job. They were in and out in about 1 hour and left ZERO mess. Very professional. Honestly I never write reviews if that’s shows the quality of work.

    I would recommend this to a friend