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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 987 Showing 19,721-19,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total tech package made this not only affordable but the easiest service possible! The guys that came were friendly, knowledgeable and good at what they do! They answered any questions and left with our TV mounted perfectly and just like we wanted it, so thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were knowledgable about the setup and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with the installation couldn't be more happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew that came out and mounted my 65" television did a great job. They were friendly and arrived on time. I also had them run the wires behind the wall so that they would be out of view. Again, they really did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation of the new 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55 inch TV is brighter, sharper and overall best TV in the house. It was installed by Geek Squad. They arrived on time and followed covid-19 guidelines while at the house. They worked quickly and cleaned up after themselves. Nice to have this service to professionally install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and friendly. Also they were fast and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek squad in wall mounting the TV and adjusting soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and sound bar same day I had other service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was very informative and willing to make sure we understand how use the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS personnel did a great job of removing the old TV and installing the new OLED TV in our master bedroom. Very thorough and cleaned up after the TV was installed. Total Tech is a great investment! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who set my tv up were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend Geek Squad for TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend Geek Squad to do the install on my 85" TV. With such a big TV, you gotta have 2 or 3 sets of hands to get everything bolted in, lifted and configured right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job getting my new tv attached to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks - job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. From booking, being on time, bringing what I needed. Putting up my TV on the wall and setting it up. He checked I was happy with it all. And he was really quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV quickly. Precisely was very polite and knew exactly what he was doing. Explain things to me about the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mother-in-law very satisfied, so that says it all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted perfectly, mother-in-law very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time knowledgeable friendly did great around job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did a wonderful job ensuring secure mounting and general setup. Couldn’t have done it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power kit I ordered on 7/30/91 was too big for my project, luckily John and Phillip had a smaller power kit in their truck, so I bought that with it's installation and John returned the large power kit to the store however, I am now charged for the installation TWICE ($49.99 each), and I AM STILL WAITING FOR MY REFUND OF $49.99!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. It's totally worth the money you pay.

    I would recommend this to a friend