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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 988 Showing 19,741-19,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb ! Love It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ahmed were great; they work the geek squad out of SugarLAND, TX., so get them if you can! I have always been very happy with the Geek Squad and keep the Total Tech protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Sterling good condition will buy something else in the future

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    I was impressed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed and surprised at the professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by Geek Squad mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryant and Eric did an excellent job delivering and installing our new 75" TV. They arrived promptly, mounted the new TV on the wall with the mount we purchased from BestBuy, initialized the TV, and linked it to our Xfinity X1 for controlling things with one remote. Very Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation service tech. He was experienced, had a solution for a problem with the position of the mounting brackets and where the electrical outlet was in the middle of the wall. He also took the time to ensure the tv was mounted at the correct height for comfortable viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and came up with a creative solution to how to store the original TV (I rent and the owners wanted to keep the TV)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part was satisfied. However when I couldn’t get into Amazon movies he told me that it was installed. I had to have another geek squad technician come to remedy the problem. Other than that it was fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was beyond wonderful. They were quick because they knew just what they were doing. Friendly. Kept me informed of their arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who mounted my TV was great. He was professional, arrived on time, and quickly set up everything. He also mentioned that he owned the same setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service and very friendly. Fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great communication & service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was punctual and very kind. Personally, I wasn’t present but they updated me via text on everything that they were doing and I believe that is great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remounted & connected our TV after having our living room painted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to install. The geek squad was superb

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install/Set Up/Follow Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more satisfied with our new 77" LG TV... Installers were outstanding (Austin and Addis). Follow up from Austin was a BIG help with some minor setting issues. Rich and Lorraine :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid to get mount installed. Was worth it. Included installation of in-wall adapter to run cables behind the wall for a cleaner look. Note that wall studs may interfere with running cables. Was ok in my case. Recommend the service if you do not want to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AND MOST RELIABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE KNEW WHAT HE WAS DOING AND EVERYTHING WENT IN PERFECT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers from the geek squad were wonderful. I was working and had a family member present for install and they stayed in touch with me and gave me their recommendations for placement which was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great. They did it all in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a replacement but the action was planned well and executed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so helpful, fast, and great customer service.

    I would recommend this to a friend