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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 989 Showing 19,761-19,780 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed and mounted our new TV were outstanding! Extremely friendly and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD INSTALLATION...................................

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Answered all my questions and concerns

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So polite, friendly, knowledgeable and great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing, and on time. Put the TV mount where it needed to be and set the TV up for us to use right away and explained how to use, and even helped us not have to use the cable box since the expensive TV came with it's own wireless cable. Very happy and would highly recommend, my husband and I did not argue once:)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did excellent job on the install of my new 65 inch LG.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service. Did a great job of hanging our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contractor was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor, Phillip, called prior to arrival, installed new tv and went over the new requisites and made sure we knew how to be almost as smart as the tv. We had an issue a day later, called Phillip, who advised he would come by the house, but talked us through the problem over the phone. Ten stars!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted perfect. My son is really happy. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing and was very helpful during a holiday week they got me up and running in no time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service . The agent installed my tv, all my other devices, showed how to work the tv and helped me download apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect for my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was exactly as described and installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick and courteous. I would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went perfect and I would highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and neat installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew what he was doing installing a 55" TV on our bedroom wall, and when surprisingly having to go into block behind the drywall wall, he just adapted to the condition, and changed tools using the correct hardware to attach the TV mount. I am very happy with the work that was done, and completed in quick order. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The tv works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, they asked if I had an extension cord. I went and got one for them. But, after they left, I saw that they had mounted the white cord on the brick wall on which the tv is mounted. If I had known why they wanted a cord, I would surely have brought a brown one that would not have been so obvious on a brick wall. Now I am faced with finding some way to color it so that is not what you see first when you look at the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job. Arrived right on schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job. Friendly, professional helpful installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and definitely knew what they were doing. All we had to do was show where wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Eliminates need for table. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good team, on time, knew the product features very well.

    I would recommend this to a friend