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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 989 Showing 19,761-19,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    INSTALLER DID A GOOD JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE CAME ON TIME AND MOUNTED THE LARGE SCREEN PERFECTLY ON THE WALL AND GOT IT WORKING TO SEE THE SUPER-BOWL. I CONNECTED WITH TIVO TO UPDATE THE BOX AND DVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my TV on my porch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. Smart, customer oriented. equipped. They did a great job and spoke clarity to an old fashion retired guy in how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and setup. Agent was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and on time. I really enjoyed the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and knowledgeable. Their communication was exceptional. I had a very positive experience and, I’m appreciative on how they handled my appointment with professionalism and care.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each guy took the time to make sure that it was put in the proper way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The installer did the set up all in one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it that the fellow that came in to set my television actually took the time to show me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 77 S90D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional. Highly rate the Geek Squad guys

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job with setup. Were very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job. Very neat and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up when promised and installed the system quickly. The TV was too large for me to attempt by myself. They were quick with the install and answered all of our questions. They cleaned up after themselves and the only evidence that they were even there was a professionally installed system. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. Install went according to plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great. Very patient and willing to answer questions. Put up with my butting in. Took suggestions when it was necessary. They took there time and installed the TV correctly so it will work with my other equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly, knowledgeable and very clean/tidy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds TV nicely. Sleek look and min distance from wall and TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed all my devices without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a pleasure having the Squad install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were expert and cheerfully mounted the TV being replaced to a new location. Very much appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and worked professional and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A title to what?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were given the wrong stand when they picked it up from the store. We could accept that but when they tried to assemble it, they were missing parts. As a result we were unable to use the stand and we had to get another one from another source. We would like the stand cost deducted from the total amount of our order and our credit card credited in that amount. We no longer need the TV stand.

    I would recommend this to a friend