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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 989 Showing 19,761-19,780 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They guys did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job mounting my 85 inch Sony tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in home service contract for mounting of my tv's

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed, mounted on the wall and installed software on a 65 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install and removal of larger tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my previous 63 inch plasma tv stopped working, and I purchased the sony 65 inch old TV. the old tv was very heavy, and removing that was a challenge, and then slightly different mounting required adjusting the brackets to replace new tv. The install crew was great and very expert, I would not have wanted to do a self install. Well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just go for it! You need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! The man was very courteous, knowledgeable, and did the job efficiently. I never would have been able to hang this tv - even with a gaggle of friends - so I am very impressed he was able to hang it so well by himself. Worth the extra money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent were good and had good info already had wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did an excellent job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase and the install! Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous and extremely knowledgeable - well worth the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted two tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the service in and out in no time. Big difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS personnel did a great job of removing the old TV and installing the new OLED TV in our master bedroom. Very thorough and cleaned up after the TV was installed. Total Tech is a great investment! Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was pleasant and knowledgeable. However the placement of brackets blocked an outlet which caused cable hook up difficult

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, good job installing and took time to go over some tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad acted on my last minute request and did a great and professional job, perfectly. I had a small window of opportunity and they hit the target - bullseye. Thank you guys for being timely, professional and most of all for getting it done. I will recommend your services all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and experienced technicians.Great price on items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived with my TV visibly secured and safe. They were extremely respectful of COVID guidelines, and frequently asked questions to make sure that it was installed exactly where and how I wanted. They even did some minor cable clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Urquhart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fabulous- they took over and I supplied them with whatever they needed and the next thing I knew. There were sound. Albert & Wence ? They did a fabulous job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service clean and professional installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv mounted in my bedroom. Geek squad friendly and knowledgeable .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the GerkbSquad made it easy and painless to upgrade our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time, professional, knowledgeable and courteous. I would highly recommend the Geek Squad.

    I would recommend this to a friend