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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 990 Showing 19,781-19,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV on the wall and also connected the Sound Bar to the system. They also made it so that one controller can be used for the whole system. Would definitely recommend them for anyone's installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation of my new TV was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were prompt, polite, and respectful. They save me money by indicating the present mount was sufficient. I was able to return the one purchased. Cleaned up after their self.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, quick and professional install. came at the agreed time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work done by friendly people, highly recommeded

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv installed at scheduled time and done neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with installation and removal of old tv. the short tutorial was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael, set up my 55" Sony 55" Michael has been the best tech I've had from Geek Squad. Very knowledgeable, knows how to set up tv's. Can answer any questions regarding the TV he is setting up. Very respectful of your property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knows their stuff!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan quickly got everything moved, up, and running.....AS HE ALWAYS DOES!!!!! He has installed several items for us and is always professional, knowledgeable, and courteous! I always ask for him when I make a purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed it and I haven't had any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home early and I like that as the weather heat advisory indicated. Installed the TV bracket in no time (less than 20 mins) and additionally assisted with correcting / connecting our fire stick as well. Again I highly recommend the Geek Squad for installation projects. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY TV AND THR QUALITY OF THE PICTURE AND THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a GREAT service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an area that it is very hard to get anything delivered and installed. BestBuy is a godsend for us. The installers were GREAT! They connected and setup everything and even showed us how to use the different services on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and knowledgeable. Their communication was exceptional. I had a very positive experience and, I’m appreciative on how they handled my appointment with professionalism and care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best CREWS out there for in home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the TV and mounting crew ALWAYS go above and beyond! They do so much more than you think they are going to do and actually seem like they care which is hard to find nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek is the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional and installed everything quickly and securely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s were on time and professional and were out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excllent with installing my TV , top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called me when they was on there way to my house, was very professional and installed the TV with my mount that I purchased elsewhere onto the wall. hooked it up and took the boxes and cleaned up there mess. I would use the Geek Squad service again. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, nice and did an amazing job with the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad mounted my TV in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the TV effortlessly and accurately without any damage to the wall. The work was excellent by the technician who answered and clarified all the questions that we had, connected TV to all the channels, informed us special instructions. over all EXCELLENT work and support ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and knowledgeable in installing and setting up my new SONY TV. Being a Total Tech member, they also hauled away my broken, less than 2 year old 50" Samsung! Great service!

    I would recommend this to a friend