Customer Ratings & Reviews

Definitely recommended if TV needs to be mounted in a tough spot.

The Geek Squad crew that came out and mounted my 65" television did a great job. They were friendly and arrived on time. I also had them run the wires behind the wall so that they would be out of view. Again, they really did a great job.

Installers were professional and assisted in making sure all cables were routed and installed correctly to all connected devices.

The agents minutes my TV and reconnected all the other devices. Left the area clean.

Best Buy has the best customer service. If you’re not satisfied with their insulation they’ll fix it they listen to all your critiques and they’re very kind.

The Gerk Squad mounted my tv and the wall mount is perfect.

Crew showed up on time. Crew was knowledgeable and friendly.

Guys took the time to understand viewing habits and worked with that to align and mount TV at just perfect height

The tech's were very efficient and friendly. They explained how the Samsung smart remote worked and they helped me setup our streaming services. They were thorough and weren't rushed to get out. They wanted to make sure I was comfortable with the installation and operation of the TV.

They got both mounted and look great. I'm very happy.

We always purchase electronics from BB because of the expert advice and outstanding delivery and installation service from the Geek Squad. BB’s online chat and customer service reps via telephone are the best, thank you Best Buy, keep up the great service!

Had a little trouble nailing down an install date, you guys are so busy, dates and time would book really fast: openings would disappear. Did not get my sound bar mounted and my low voltage wire were not hidden because order was not written right in the first meeting. I was not aware that I needed to mention this and that it became an issue. Still not mounted.

Our agents were exceptional. They were professional and well prepared to do a great installation service.

I was super impressed with the Geek Squad. Exceeded our Expectations. Very Professional.

Professional, capable and efficient technicians! Top notch service!

Crew was great, installed TV in about half an hour, friendly, professional, fairly inexpensive, nice job.

We have been very impressed with the Geek Squad every time they have come to our house! The initial investment to sign up to have them has been WELL WORTH IT!! They remain in contact with you through all stages of the purchase, arrival date/time, and follow through. A GREAT investment! Thank you to Best Buy for hiring great employees!!!

It is incredible that this mount will take a 75” and up to 85”. Considering getting an 85” instead.

Great service very convenient, they did a fast and clean job!

Agents were super friendly and helpful! Got in quick, didn’t leave a mess, and made absolutely sure I didn’t need anything else before they left. Definitely a top customer service experience. Thanks!!