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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 991 Showing 19,801-19,820 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Very responsible and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was delivered and set up in home and old tv hauled away.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted but the tv problem was not fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet again, the Geek Squad impresses. They mounted our 82" TV with absolutely no difficulty and didn't leave anything that needed to be cleaned after they left. They hooked up the TV to the internet and explained everything to us in everyday language. So definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. He was there on time, got down to work and had the tv mounted above the fireplace in less than thirty minutes. My wife and daughter were surprised to come into the family room and see me with the controller in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung LED TV 85”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is my best choice. It works awesome and colors scheme is perfect of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was professional and did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. will certainly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv was installed as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv was mounted very well and it was as expected

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Knowledgeable. On time. Clean and near.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knows their stuff!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan quickly got everything moved, up, and running.....AS HE ALWAYS DOES!!!!! He has installed several items for us and is always professional, knowledgeable, and courteous! I always ask for him when I make a purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technicians did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting bracket for TV, the mounting bracket is built to withstand the variety of options you have to swivel TV sideways or up an down. I would recommend this TV mounting bracket. The install was done through the geek squad, it seemed to be installed with ease. We are impressed with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful guys who knew their stuff! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are quick and knowledgeable. No hassle and great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small issue with initial tech making the speaker wires too long, and appeared one was touching another which kept forcing receiver to go into protect mode and turn off. Was quickly remedied when tech trouble shot the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV on the wall and also connected the Sound Bar to the system. They also made it so that one controller can be used for the whole system. Would definitely recommend them for anyone's installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are putting up my TVs and I am very happy about that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation seemed a little rushed, but Jeff was super helpful and left his card in case we had more questions. We were hit with a fee that was not told us upfront when we bought the TV, but we didn't want to install the TV ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV properly and connected all devices. Not only that but the two guys ensured that all the smart apps were working properly as well- had an issue with the airplay on tv + wifi. Stayed 20+ min after mouthing to help solve issue. Will use Geek Squad every time going forward for mounting services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at installing TVs. But that is about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of installing a TV that we also could have installed ourselves. But would not use them for appliance delivery or installation again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Worth the money. Very knowledgeable and up to date on products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD INSTALLATION...................................

    I would recommend this to a friend