Customer Ratings & Reviews

The two technicians were awesome. Super friend and knowledgeable. Knew what they were doing and took time to explain the new tv set up. You cannot go wrong using Geek Squad.

Great service and excellent job! Timely done and great setup!

Arrived on time knew exactly what to do and efficiently mounted TV to wall and accomplished the initial set up

Received a text the service men would arrive at 2:05 pm. They showed up at 12:30pm. We were not ready for them and they came back at 1:30pm. The tv mount was put up ok but after they left the tv did not work properly. Apparently the wiring was hooked up wrong. I reconnected the wiring to get it to work properly. Not worth the $250 they charged. Best Buy is not what they used to be.

The job was some professionally and looks really good.

The independent contracted agents set my TV up just fine. However, they went through the set up so fast, that I was left with questions about any adjustments I might want to make. Plus, I later became frustrated when I realize my "new" Total Tech coverage would have paid for such mounting, IF I had purchased a couple of weeks later. Good benefit for others.

but was surprised that hanging it up over my fire place was a $200. charge. over the Premium install I paid $49.99 for.(reduced for having Total Tech.) Reg. price for install was $149.99 But the techs was very expert at what they do. Had it up in a hour, that included moving my bracket up for the bigger 65" tv.

The installation team was professional, knowledgeable and thorough. Wouldn’t make a purchase of this size without a comprehensive professional installation.

Great and easy setup team was thorough and friendly

Definitely recommend Geek Squad to do the install on my 85" TV. With such a big TV, you gotta have 2 or 3 sets of hands to get everything bolted in, lifted and configured right.

Installation was done very professionally. Geek squad was great.

Professional. On time. Clean. One of the best parts of my move in.

Product is great and securely holding my large screen tv

The tech that installed our YV on a wall mount was awesome!! Very knowledgeable and considerate. He worked non-stop on the task at hand. Answered all of our questions, demonstrated how to operate the TV, and hooked our cable box and our dvd. Just wonderful service!!

The team that came for the redo installation were exceptional. Very professionally corrected what was a really bad initial install from a different contractor.

The employees that arrived to install my 75” tv were wonderful. They arrived on time, did a fantastic job. Left the area clean and set up the smart tv for me including my prime video. Have hired them to come back and set up my sound system. Can’t wait. Definitely worth the money!

Kyree was my Geek Squad rep. He mounted my TV and sound bar. He was fast, a perfectionist, and most of all very professional. He takes pride in what he does and is VERY informative. Kyree went above and beyond and did an excellent job! Because of his service, I would give the Geek Squad a perfect NPS (net promoter score).

installation done in a timely, thorough and professional manner.

Excellent and efficient service from the Geek Squad. They arrived, figured out how to work with the space I had, set it up, gave me pointers, removed my old TV and the package and were gone with a smile. I am very thankful for old time type professional providers.

I hired Best Buy to hang my new 82" TV and to my surprise the on line booking was easy and worked well. The guys that showed up were on time, clean and did a great job! I will use this service again. My only reason for not giving them 5 stars is that the TV is not flat on my wall, it's leaning forward due to where and how they attached the box to the back. If I knew then what I know now I would have had them put the box in a different location so the TV sat flat.