Customer Ratings & Reviews

Very profesionals. Thanks geek squad , quick process.

Your Geek Squad was very professional and safety conscious from the pandemic. They also wore plastic booties so as to not dirty my floors. They answered all my questions clearly and even closed some holes in the walls from the previous install. They set me up nicely for my entertainment needs.

I can always count on Geek Squad to get the job done! They are punctual, polite snd the most qualified crew in town. When I call The Geek Squad, I know the service will be the best available in Houston. That is why I keep renewing my Best But Geek Squad contract each year.

Guys where on time and very professional in their work. Quickly mounted new TV and set-up TV and remote. Fully explained functions of TV and remote.

The agents were quick and efficient and were very friendly and helpful.

The installation was part of the TV purchase promotion and being a Tech Support member was a sweet deal. The Squad was on time, personal and very thorough. They got to the task quickly and finished up in good order. Excellent review of new TV features and left no questions unanswered.

My 75 inch was mounted on wall as scheduled and looks fantastic!

As always Best Buy's Geek Squad is amazing. They do outstanding work and are committed to getting a job done properly and thoroughly. It is because of the Geek Squad that I only buy all needed technology products at Best Buy.

This TV mount is awesome! Easy to install and very sleek.

The technician was great and did a perfect job with the installation.

I purchase a large (55 inch) TV and made an appointment for Geek Squad to mount it to the wall using a Rocketfish wall mount. They did a great job! They were super helpful and patient, asked me exactly where I'd like it installed, and made sure the TV was centered between the windows and was a good height for viewing. Great service!

These guys were awesome. Made things so simple and fast.

We purchased a complete home entertainment system for the whole house from Best Buy. We are completely satisfied! Everything was installed by the Geek Squad. The system included 2 televisions with surround speaker systems and built in wall speakers plus additional Sonos One speakers for the other rooms of the home integrated together.

The guys who did the work for me were great. Very knowledgeable

On two different occasions the Geek Squad have mounted and installed my televisions. They are knowledgeable and gifted problem solvers who are also handy with their tools. They courteously listened to my concerns and patiently helped me get everything set up correctly and the way I wanted it to be.

Agents were super friendly and helpful! Got in quick, didn’t leave a mess, and made absolutely sure I didn’t need anything else before they left. Definitely a top customer service experience. Thanks!!

Agent hooked up my tv and was very polite throughout the entire process

The company was great but no one mentioned to me that we had to supply the mounting bracket. For the cost, I thought it would have been included. I received multiple for.s of communication on how to prep for the installation and NEVER did it say to have a mount ready. Had to reschedule after they arrived so that I could purchase a mount.

This is a great service for the mechanically challenged

The techs were great to install and bring my TV up to speed with my apps.