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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 994 Showing 19,861-19,880 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best service ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they hang the tv very fast. Bestbuy is the best !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV'S and the Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with my purchases and the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an exceptional job! He even taught us how to use the TV features on our other TV that we purchased from Best Buy a few months ago as well as this new TV. They were very friendly, wore the appropriate PPE and observed the social distancing. The install went quickly and we are extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very friendly crew. So glad I made this decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an incredible job very informative. He needs a raiss

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    He knew his work .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the knowledge and experience to install my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job! We’re quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time to install my new 58" tv , purchased elsewhere. They installed a new mount, then installed the new tv on the mount. They were friendly, professional and knew what they were doing. Well worth the installation fee. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came out to install did a great job. They were very knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our crew was timely and professional and very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV insto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and they knew what they have to t

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and it has worked out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Smart TV: we catch all Of our shows across Disney, AppleTV, Netflix, Hulu, HBO Plus and Amazon. This TV offers the full gamut. Also, it has been fun to livestream “Club Quarantine” with DNice on it. Geek Squad came and integrated the sound bar and our cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv makes me feel like I’m at the movies every time. It’s great for watching football. They installed in the perfect place and helped us to make an informed decision about placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was competent and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time as scheduled and were professional, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived on time and did a great job. They were friendly, helpful and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mounting of OLED TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently removed the 65" TV and Soundbar from the boxes they were shipped in and adeptly mounted them onto the brackets and other hardware that had been separately purchased. Their professional work enabled me to begin viewing my TV programs within an hour of their arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    service was excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent new exactly what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing! They answered all my questions, as I am technologically challenged. They had our TV mounted and ready to go within an hour. I'm so glad we had them take care of our installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect for size of my room and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very prompt and professional installation

    I would recommend this to a friend