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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 994 Showing 19,861-19,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV on the wall and also connected the Sound Bar to the system. They also made it so that one controller can be used for the whole system. Would definitely recommend them for anyone's installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job setting everything up with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad staff removed my old tv, and mounted the new tv with a a sound bar. Showed up early, no issues with install. I would would recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV no issues perfect measuring and confirmation before wall install. Professional and courteous at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael, set up my 55" Sony 55" Michael has been the best tech I've had from Geek Squad. Very knowledgeable, knows how to set up tv's. Can answer any questions regarding the TV he is setting up. Very respectful of your property

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly, installation and set up were drama free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't loose these two quality folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piper and Katlyn were professional, helpful and did first rate work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, everything hooked up and running within 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, only part of Best Buy that has a clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my new TV were the best part of the purchase process with Best Buy that I experienced. They are the only people that have a clue of what customer service is.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and knew how to install. cleaned up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was excellent let us know when they should arrive and arrived on time efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total tech package made this not only affordable but the easiest service possible! The guys that came were friendly, knowledgeable and good at what they do! They answered any questions and left with our TV mounted perfectly and just like we wanted it, so thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the mounting of 75’ tv quality of tv is perfect mounting is centered.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    I'm glad I mounted my tv on the wall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific, professional job at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and worked hard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice workers. Spent a lot if time making sure everything was set up correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team does such a great job reviewing the job and then carrying things out seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled installation on brick (with surface add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I booked Geek Squad since the idea of installing on a brick surface seemed very daunting. The brick surface is a separate add-on service to the advanced package. Altogether it was a bit expensive but seemed worth it to have it professionally done. The two squad members very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob set-up two of our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your "Geek Tech" Rob was amazing !!!! So very helpful. He really knew his stuff!!! Real nice guy. Very knowledgeable, and courteous. He is the 2nd Geek we have had come to our home (Dec. 2020) The two of them were wonderful !!! Keep up the good work !!! Roseann and Bill Rosen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up, mounting and removal team we professional and efficient — great service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job from the tech team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team was profession and did an outstanding job.

    I would recommend this to a friend