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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 995 Showing 19,881-19,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installed my TV quickly and efficiently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up and explained operations professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 98" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew was awesome. They arrived as scheduled and did a fantastic job mounting the TV. They left everything clean and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called before the arrived, and they covered their shoes. Installation was completed nicely and we had a pretty good interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and kind service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarred and his crew did a great job. They checked out the problem and figured out pretty quickly what the issue was. They were respectful of my lack of knowledge and helpful in teaching me how to manage moving tge tv on the mounting. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, Nathan did fine. I just forgot to tell him to get rid of the DVR and load the SPectrum app on to the new Smart TV. My fault, just too forgetful while he was here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very pleased with Grant and James. They are my go-to geek squad guys. They do an excellent service, explain everything as they're doing it and answer all questions that you may have. Grant has connected three of my TVs and is definitely my go-to guy. Most excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They were efficient, polite, very helpful and they left me with no questions about my new equipment. They set up my new TV and sound equipment, then set up my old TV in our bedroom, made sure everything worked properly and made all of the adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and all wires hid perfectly. Grear job. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job setting up my TV in my living.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys very professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers, professionals, cleaned up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job! Good guys! XOXXOXOXOXOXOXXOXOXOXOXXOXOXOXO

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Looks good on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing very professional and courteous and they did it in the timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK Squad TV mounting and set up were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand made the new TV fit on the table . It was easy for the tech to assemble . We love GEEK squad . The tech was friendly -got the TV put up quickly and showed us how to use the remotes-which helped since we are older and not 'tech savvy'

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time and made sure everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person was excellent . His work was wonderful and he was very patient showing my mom how to work the tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the team, very professional and neat work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very accommodating of my requests, the mount I had previously ordered was not supported by the wall but they provided one from their van. Helped set up Apple TV and cable box, and thoroughly explained the procedure and let me explain to them what I was looking for. Extremely satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Arrived on time. Friendly and helpful. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service from the crew that showed up. They were professional and got the job done quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad very professional and fast ..very knowledgeable..

    I would recommend this to a friend