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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 996 Showing 19,901-19,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation was courteous and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV to the wall and made sure all apps were working as they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job getting our tv hung right where we wanted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was great! He was knowledgeable about my TV and how it mounts. It’s an LG G1 so it comes with a special mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the fastest and neatest service I've ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new TV and setting it up. They were on time and completed the job quickly. Would recommend them and would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Set up set and cleaned up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tell squad was amazing friendly quick and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the job the installer did, was no issue and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing went perfectly. The installer was able deficient and asked the questions to make sure we ha d the tv mounted in the exact right place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family wanted to setup our new 85" TV with professional help due to sheer size of the TV. It was my first time using the Geek Squad installation service and I'm glad we did! The whole setup took less than an hour and the team was super friendly! Couldn't have asked for a better experience! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's who installed my 65 inch LG TV truly incredible!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but had some additional questions. WOuld recomnmend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was completely satisfied with my TV before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Urquhart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fabulous- they took over and I supplied them with whatever they needed and the next thing I knew. There were sound. Albert & Wence ? They did a fabulous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation service tech. He was experienced, had a solution for a problem with the position of the mounting brackets and where the electrical outlet was in the middle of the wall. He also took the time to ensure the tv was mounted at the correct height for comfortable viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew their stuff, my tv looks great! They came in, mounted tv, cleaned up, and left. I’m still amazed at how the LG G3 looks flushed flat against my wall!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job - cleaned up after themselves. My 2 gripes was that my soundbar is my main sound and I did not want that and will have to call them again and do it on my own. Second thing is that when they set up the wi fi with velop, they did not differentiate between wi fi password and router password. Also, wanted a guest wi fi password and should have been able to right then - now have to do it again. Not happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people , can't ask for more . Thank you for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived earlier than I thought. He was very courteous and helpful in figuring out where was the best placement for my tv install. I would use this service again, worth every penny.

    I would recommend this to a friend