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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 996 Showing 19,901-19,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Greatest install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers are incredible. I would highly recommend a home consult and professional install if you are going to be putting a few items into your house. They spent hours efficiently installing the TVs and Sonos system and patiently helped us set up the apps with us so we understood how they worked. Greatest team ever.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great work, we kind and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and very good work. We are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job completed by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed and everything was connected correctly. The installers were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very pleased with the experience. Both techs were knowledgeable and answered all my questions and concerns. If I decide on another TV, definitely will request the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great job. Geeks installed the tv quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv, connected all the devices and showed us how to use the remote and controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation of the new 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55 inch TV is brighter, sharper and overall best TV in the house. It was installed by Geek Squad. They arrived on time and followed covid-19 guidelines while at the house. They worked quickly and cleaned up after themselves. Nice to have this service to professionally install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unloaded my old TV and put the new one on. Perfect service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, mounted the TV and configured everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps luddite enter the modern age!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really that, and more! Quick service, thorough instructions for an old lady luddite and great humor. What more could you ask for??

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The mountings were all perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the recommendations from the Geek squad and their wrk wasgreat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing from beginning to end. I will definitely recommend them. His name was Antwine Ross. That guy knows he stuff front to back. My wall and mount gave him a little challenge but he figured out and I’m know enjoying my lovely tv without those cords showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. He was there on time, got down to work and had the tv mounted above the fireplace in less than thirty minutes. My wife and daughter were surprised to come into the family room and see me with the controller in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very professional and set up TV quickly. Cleaned up area too

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were very professional and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents were very thorough in the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was punctual and very considerate. They made sure I was happy with the placement prior to mounting. Prior to leaving they ensure that the TV was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install experience exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was great...could not have been more helpful. Very pleasant to deal with. Extremely professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they did a beautiful job installing my television

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was very informative and willing to make sure we understand how use the TV

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable, on time, quick & great

    I would recommend this to a friend