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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 997 Showing 19,921-19,940 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and did exactly what I asked for and made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was timely and efficient. With helpful suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted new TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job in mounting our new TV on the wall and took the time to explain to us how the TV remote worked to control all of the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Very responsible and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was delivered and set up in home and old tv hauled away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TVs with professional care and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Was done very professional and clean. Happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gary did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary did an excellent job installing our large screen tv and sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs were very professional, respectable and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the work ethics, mannerism as well as the professionalism exemplified by the Techs. Their performance was accurate, they had the proper tools on hand to perform the task, in my opinion, this speaks volume of the company( Best Buy) they represent. I was totally satisfied with the work done and I am enjoying the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. Done in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Very friendly and knowledgeable. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a GREAT service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an area that it is very hard to get anything delivered and installed. BestBuy is a godsend for us. The installers were GREAT! They connected and setup everything and even showed us how to use the different services on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were extremely helpful not only in installing the TVs in an unusual space but made suggestions for improvements that made for more enjoyable, comfortable viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with TV set-up staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and setup were very good. He was professional, knowledgeable, quick, and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time and they did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy's Geek Squad is amazing. They do outstanding work and are committed to getting a job done properly and thoroughly. It is because of the Geek Squad that I only buy all needed technology products at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went over and beyond so that my family and I have the perfect experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the time they finished it looked even better than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was friendly, skilled, and knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who arrived to hang out TVs were professional but also very friendly. Had the TVs up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service by Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted. No issues and pleased with the results

    I would recommend this to a friend