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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 998 Showing 19,941-19,960 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I'm satisfied with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was quick to install MY t.v. on the wall and done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived on time and were very courteous, and did the set up smoothly. they explained how to use the new remote control, and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lee showed up on time and completed the installation in a professional manner. He took time to explain exactly what he was doing and why he was doing it. Lee was carefully masked, considerate of the current pandemic guidelines, and respectful of our needs and environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing by the geek crew. Looks and sounds great. Took there time to ensure a premium install. Leave it to the experts. You can stand over them and make recommendations if you want to feel involved…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad hang two televisions for us. They arrived on time and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came out were professional and polite and super nice and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done right, in time promised. Installer took pride in his work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick, the guys were professional. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet again, the Geek Squad impresses. They mounted our 82" TV with absolutely no difficulty and didn't leave anything that needed to be cleaned after they left. They hooked up the TV to the internet and explained everything to us in everyday language. So definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job. They were on time and got my tv up and running within 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For BIG HEAVY TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my Samsung Q90T 85" TV on this mount - It is excellent! and the Samsung is Heavy (138LBS) but the adjustments on this mount can be made easily with a couple of fingers - tilted slightly down or swing it out to connect cables. Plus this mount is heavy-duty, for just this kind of TV 5 Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an 85" sony tv. Had NO desire to take old tv off wall or hang new one. I do have a handyman but even he couldnt hang it aline. 2 man job. Theyvwerexawesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did an outstanding installation job. Also setup the TV completely including all the channels we have accounts with. Outstanding customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was surprised how quickly my TV was installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did need to contact the squad after installation for an issue with my TV. My call was answered and I was directed to the Samsung site. Hulu had been dropped from my choices on the TV. When I went to you tube, I found the solution to this problem was to hold down the power button to reboot. All's well now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and they knew their work it was great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys they are experienced know there stuff friendly too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were very professional and courteous. Made suggestions after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a job well done! The guy was pleasant and thoughtful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service tech was on time, courteous, and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a pretty good job. Very professional. Work fast.

    I would recommend this to a friend