Customer Ratings & Reviews

The bluetooth connection isn't that great. The mic rubs on your neck .

NOT helping me!! I bought these for the noise reduction but they are badly created. For one, even though the ear can be adjusted snugged with what size you need...does not take long to fall out with all the moving you do BECAUSE of the way the cord around the neck is...LONG!! The cord moves too much and its in the way if you turn your head right or left..annoying!!

Didn’t like at all. Poor connection. Wouldn’t recommend to a friend

Stopped working within a couple of days. It was really good after all.

Garbage is what these things are... The battery won't tell you anything and besides they didn't last me even 3 days... They broke down very easily Garbage is what these things are... The battery won't tell you anything and besides they didn't last me even 3 days... They broke down very easily

I like the quality of the flex buds. The flex buds don't hold a charge for long.

I bought these in March 2023, it's now June 2023 and they died on me. They won't charge, and there's no blinking light anymore. I enjoyed these earbuds but this seems like a common issue that I wish I knew sooner. I don't want to deal with a warranty replacement, I need earbuds for the gym now.

I have fully returned this item. On the bestbuy account it claims that my money was issued and been refunded into my bank account. But I do not see this amount added back into my bank account. This is such a ripe off! The item was trash! This store is Trash!

If the neck cord was shorter then this would be 5 stars.if gets annoying trying to workout with this long cord

Actually, I cannot fix it on my eare and is going out

Bday gift for mt niece. Shes spending the next month and a half traveling i got her something so she wouldnt be the noisy one on the plane

The cord that draped around your neck was stiff and jacked ply ability. There were uncomfortable and the sound was only ok.

Just received them yesterday. They won't even turn on! I charged them for over 16 hours and they still won't turn on. I've tried the reset method and still nothing. The white light blinks when they are plugged into the charger. Not the Beats I used to enjoy. I do not recommend this product.

I've had these for less than 3 months and they wont charge and won't turn on. Unfortunately, it was a waste of money and they're supposed to be one of the best brands. I dont recommend them.

Don't like how they sound going back to sony brand

Highest volume is extremely low, I expected more from beats

Earphones charged, connected and worked well for a few days. Then the earphones refused to take a charge. Tried all of the online knowledge help for resetting the beats. Nothing worked to correct the problem.

They were ok at best. The treble and bass could use work.

Worst Bluetooth earbuds I’ve ever owned. They don’t stay in well, the sound quality is lousy, and the battery dies so quickly that 70% of the time I want to use it, it’s already dead.

Great headphones for the price I think the switch could be improved to make a better product for a quick pause and resume though