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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,486 reviews
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ☆☆Highly recommend!!!!! I paid half the price for the refurbished beats after losing the 1st pair I had and i am glad i did bc i got a brand new pair !!!! I would say Best Buy refurbished is the way to go!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Almost kept them…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really wanted to keep these but my earbuds started to have connection issues. I’d be in the middle of a workout and my music would cut out. Not sure if this was just a bad pair or if everyone experiences this. Fit and comfort was great but had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TAdams Earplug Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with the refurbished earplug item. The earplugs are will worth the reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very sporty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Espectacular sound and fit to the ears. Crispy sound smart sensor And very intuitive. Work sweet with iPhone. Siri is very helpful and activated with voice commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and didn’t realize product was refurbished at the time.. checked them out when I received and everything was there and even had unopened rubber earbuds to interchange. Overall no issues with headphones and were well received

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these, control any volume on and Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound can connect to any Bluetooth enabked device and had volume control. Great for active people. Stay put.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the first one at the gym. Then I bought a 2nd one. Relevant & great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd pair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of my favorite headphones I’ve ever owned. Lost my old pair and purchasing another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set replaced a set that I have for the last few years. They work GREAT!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love my beats but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats, but someone put the wrong charging cord in the box. Cant use any of the free apple trials because ive used one before on another apple product. This is also my 20th pair of beats or something like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always love these! I have my own in blue and since my daughter would take them, I decided to get her some in white!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good wireless option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect to iPhone very quickly. They hold a great charge. Sound great too. No issues. Especially for refurbished they were a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying geek squad certified products when I can. I do so because it means they check the product over and make sure it’s working properly before they put it on the shelf. I had when you buy something and it doesn’t work the first time you use it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    sucks.....had to return it back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it online, it was saying refurbished and geek squad certified.... But when I received it didn't work, couldn't even turn it on even bestbuy employees couldn't make it work....had to buy different one Samsung earbud which works great....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and don’t have to worry about them falling out and possibly losing. Battery can last for weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Simple and amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! Super easy to pair. Extremely comfortable even with a mask and glasses. Beautiful color too. Will definitely buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and fit! Just too bulky to be practical for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Powerbeats Pro earphones are excellent! The color is unique, sound is great, and battery life is long lasting. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Great Headphones, work amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about purchasing certified refurbished headphones but not anymore! These headphones look and feel new and work great! battery life is amazing!

    I would recommend this to a friend