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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4470 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 4,470 reviews
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Great Headphones, work amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about purchasing certified refurbished headphones but not anymore! These headphones look and feel new and work great! battery life is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price good product am gonna buy another one for a family member

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take them back. One of the headphones wasn’t charging. Then when I left it alone for one day they died quickly and I wasn’t even using them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds for gym workouts and outreach running. They have been working great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, however one came with a scratch and appeared to have been dropped or chewed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well. It's light and have good volume. But these are not noice canceling. Which is good for what I use these for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves this type of style of headphones and the brand is amazing :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing invented. I love my wireless Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for exercise they never leave my ear and always provide consistent sound. The Beats pair with my Peloton equipment and keep me going.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working using it to work coz it stays on ear thats the quality i wanted just use one ata a time at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Here Today Gone Tomorrow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife these Beats for her birthday and she loved them, (I think a little too much). We went to my son's soccer practice a few weeks later and someone broke in the car and stole them. So now I have to get a replacement. Bummer!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some if the ear phones ive purchased. I wish i started with before my others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best workout ear buds that you can buy! I would definitely buy them again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times the case charging doesn’t work but overall the battery life of the beats are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it. Saved money with refurbished item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I haven't enjoyed my headset as yet because it was refurbished but the bass isn't loud in them. I have to return this weekend for another pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats over the ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beats!! Very comfortable on the ears and the sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Setup problems, but ultimately working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These literally were going back in the box when the Apple support tech suggested a hardware reset (hold the charger box button for 15+ seconds until it changes color and flashes; note: couldn't find the box or one bud's serial number in Apple database, so almost couldn't get support at all). Decent sound, terrible isolation, decent connection. The charging case is nice. I'm not thrilled with IR pause feature, but it works for my GF, and they play nice in her Apple devices garden. If full price, I'd have been cranky, but acceptable discounted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good. Refurb?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving refurb a try. Works fine so far. I don’t expect any issues. Have had no problems with Best Buy. Seems like buying refurb is a good option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hurts after a while

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the ear supports will start digging into your ears, making this very painful!

    No, I would not recommend this to a friend