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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4470 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,470 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    You won’t regret it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound. Compared several brands before deciding on Beats. Better battery life than most other comparable products

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Left ear bud stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working perfectly for a few weeks. Now it doesnt connect. doesnt show battery status.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Volume problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to hear in more noisy situations- doesn't cancel out noises.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurts!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love the look and design. Other than that, they are not a good fit for me. The BeatsX were a much better fit for my ears but I kept losing them. After losing 3 pairs it got expensive so I got the Beats Solo 3. I really wanted these for the gym. Cons: volume goes high and low often; audio for phone calls were really bad, it was just static; placement of buttons makes it difficult to don unto the ears without fat fingering.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! I was hesitant to buy them because my husband was having trouble with his. Come to find out it was because he didn’t update his phone. Once he updated they worked great and I bought this pair. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great secure wireless earphones…love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several different wireless earbuds but these are my favorite! You can control volume from either ear and phone function/music features all controlled by different push combinations of the beat b button. The ear wrap arm is adjustable so they stay put. I have found these work great with a bike helmet with exposed ears as they won’t fall off. My only con is the earphones are automatically on when out of the charging/ storage case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.... Been wanting these for a while,finally got them and can’t stop using them! The only bad thing is the range ,if your more then 50 feet from whatever you are connected to you’ll lose the connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable set of earbuds ive ever had rhet stay in my ear aswell

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad conditions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not the color i wanted and they are not functioning good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping of the product was excellent as well as packaging. For these Beats Earbuds to be used they felt very new the sound is excellent and the best part is I saved money. Thank You Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The product is very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very good however the condition they came were not the expected The box came all damaged and the manual was missing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    now i can go for that walk..music to my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love them. it arrived later than expected but im grateful I have them now. Best buy support staff we’re awesome. They helped me with the situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice beats, sometimes it seems louder in my right ear other my left side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item good value nice color and case hope they last longer than my first pair

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Beats beats Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Little low on the volume but its ok. Not a good bass sound. Average at best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gym Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great for gym use. They do not slide or move out of place while working out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is inconvenient to switch songs, but it is sufficient as a sports earphone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Great sound quality and fits comfortably without falling out of my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely stunning and incredible!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date these are my favorite headphones I’ve ever worn and I’ve worn a lot. The only thing I would say is I wish that they had a real Africa controller settings like others. But the range and their quality is just amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headset. Love them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. All the additional/spare eartips were new, but the main eartip was missing. Not sure why they can't replace that one since the cert reburb item says 4 eartips and not only 3 spare ones.

    I would recommend this to a friend