Customer Ratings & Reviews

They are amazing, however one came with a scratch and appeared to have been dropped or chewed

I like how they connect right away and sound is good. Fit not as “snug” as hoped but better than wired option or other pods

Sometimes doesn’t latch to the charging terminals and I get surprised when I use it with 16% left. Repeatedly have to pair as my exercise machines don’t recognize this off the bat

It is hard to hear in more noisy situations- doesn't cancel out noises.

Great gift for my friend he like it so much amazes

Not very satisfied, i ghave bought cheaper units with better sounds

Mine were refurbished and the sound was low and I couldn’t turn the volume up, so I return it. I was disappointed also cause the sound wasn’t that great either.

great item good value nice color and case hope they last longer than my first pair

Color is really nice. Its comfortable and secured during my exercise while enjoying good quality sounds.

Great ear buds. Great sound quality and fits comfortably without falling out of my ears

The volume is too low even on the highest level. Mid point u can barely hear the sound.

I bought it refurbished for my Girlfriend on Har birthday, she loves it. You know is good because it's apple product. And it works great. 1 year no problems. The box charger is big compared to airpods

I am glad I purchased. They are great. I would suggest to others.

Like new Very sleek, very comfortable, very cool looking. Fits my ears perfectly and comes with replacement pads

I now have a false sense of security now, in refurbished items. The little ear pieces “cushions if you will” were packed separately. I need the smallest size. When I looked at the packaging. The small ones were FULL OF EAR WAX, from the prior owner!!! GROSS! You can’t even be bothered to check for clean ear pieces or to take the step to make sure they are clean!? How good was the check to sell these as refurbished? Highly questionable. I will not make this mistake again. I called and asked to be sent new ear pieces, but they aren’t able to do that? Why IDK!? Makes no sense! I needed to send everything back. But I was kind of in a dire situation & in need of this over the ear style. I decided to run them through the dishwasher, then swabbed them with alcohol. Just the squishy ear pads. AGAIN…. I will NOT make the mistake of purchasing refurbished items from Best Buy, again. I expected better. I would not recommend them, based solely on them being a refurbished item.

I’m happy with my purchase and I highly recommend them

It's a perfect headphone BUT it's not as comfortable as earbuds and the microphone is also not the best

i love them. it arrived later than expected but im grateful I have them now. Best buy support staff we’re awesome. They helped me with the situation.

Nice beats, sometimes it seems louder in my right ear other my left side.

left one stopped working after about 3 weeks. no recourse to send it back because it had been over 2 weeks. sound was fine before it stopped working but not really better than similar headphones a fraction of the price. will never get refurbished headphones from BestBuy again, and am totally done with Beats