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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4470 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,470 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hi Powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Powerbeats pro that I buy because my son is been still from me very good quality and durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable headphones. Returning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave these 2 stars because music does sound great! But they're uncomfortable on my left ear & when I'm using them to make/receive calls my callers are barely able to hear me. I love my older pair of beats but I'm returning this pair & ordering something different. Bummed!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. They can be used individually which helps with having conversation with others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good wireless headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product. Easy to pair. Easy to wear. Comfortable with decent battery life

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible purchase. They arrived in a dirty charging box. The left one would never connect to the phone and the right had so much static you couldn’t hear a thing. We’ve definitely had luck buying Geek Squad refurbed items for Best Buy in the past but unfortunately not this time so item returned

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoorsman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great charge fast. I was hoping for a little more bass. But overall I would recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these - bought as an early Christmas gift. She uses them at college.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable ! Nice sound ! Use them for biking no issues with falling out of my ear. I love them !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible headset and got them at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset and perfect color. Charging case really helps when i need to charge the headset on the fly and traveling on a long flight. Cert Refurb item should include the 4th (main) eartip.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DN disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were refurbished but i still expected more from that brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi wife love them and she has not have any problems with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter's Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my daughter for Christmas and she loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ratings would of been a 5 star but I hate the way they are more catered for the Apple phones as a pose to android phones

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great considering it is refurbished. I like the security of the hook curve to keep these earphones in place. The volume controls are very convenient to manipulate. I have found that I need to pull my hair back when talking on the phone else I sound muffled to the caller on the other end.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Love the fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time getting the left side to stay connected and to charge properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good purcahase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product lasted me 2 years case is a lil bulk if your coming from air pods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great haven't had any problems with them and i love them im more flexible with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third pair I have purchased and they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Best Buy companies because everything I buy it’s coming faster and excellent condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best totally wireless earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about this one as I already own Bose headphones with active noise canceling. This one is a great complement to Bose as this one is ideal for exercising and when you don’t want to wear headphones.

    I would recommend this to a friend