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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4487 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,487 reviews
  • Rated 4 out of 5 stars

    Love the sound and great headphones to workout.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use the Pros whenever I’m working out. ; ) I will recommend to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished set of Beats that i purchased have been Great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound and tough too

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and fit well. One even survived the washing machine without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass...Worth the money. I need 2 pair for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t received in original packaging, but to be expected. Outside of that, included info and all accessories, and best part was it looked and performed like it was new. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter's Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my daughter for Christmas and she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi wife love them and she has not have any problems with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short lived!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as refurbished. They were pretty good initially but only after a week one of the headphones stopped working. I had to return them to the store. It's unfortunate because I have purchased a few items refurbished and everything was fine. However not this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price. Would buy again. The case charges the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third pair I have purchased and they are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sounds awesome. Very comfortable to wear while working out or jogging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these used, And they are just as good as brand new. I have no problem with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and price for a quality ear phones I would recommend these to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was another gift for my husband… he loves them and uses them to workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not looking to buy full price, Best Buy refurbished is the way to go! Work great! Look brand new!! I will definitely be buying some more refurbished items at this quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound and pretty comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably should try before you buy for comfort and sound. I like them, but may not work for all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife when she works out and she enjoys them. They aren't as easy to hook up as I thought they would be originally but once you get them connected it is simple. The sound is amazing and they don't move when you're getting your sweat on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphone. Everything i would look for in a headphone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy refurbished. You have no options for repair or warranty. Product serial number cannot be registered through Apple either. I’ve bought two pairs: black and ivory. Both pairs did not live up to our expectations . My wife’s ivory pair had issues from day one. She experienced playback problems with audio going in and out even though music continued to stream. That pair was returned and replaced only to have the replacement pair fail after 30 days. Issue 1: only one earphone would play music. Issue 2: Audio would skip during music playback. Issue 3: No audio from either headphone. Issue 4: Diminished volume. Issue 5: Bluetooth distance is short. Anything over 4 feet from your device and you experience playback issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great sound. Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to wear while working and exercise. Really comfortable.

    I would recommend this to a friend