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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4471 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 4,471 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, they're light weight and have a great quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished, but they’re like new. They work as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! Fast delivery!! Well made!! Will purchase from Best Buy for office products!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not reprogrammed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not reprogrammed when arrived. The previous owners info was still in the system. These arrived late so I paid full price for an non-refurbished pair and kept those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Work perfectly! Bought it as a gift and was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished and they were in great condition. The sound is amazing and pairs just as easily as airpods to the iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are easy to use. Just remember you can’t pair them on your ears. They must be in their case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless Beats headphones. This is my second pair, as I enjoyed the quality of my first pair so much. They connect easily to the Bluetooth on my iPhone, the charging case is nice, as you don’t have to plug the headphones in every time the batteries get low and the sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished is the way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer refurbished items because that tells me it not only came off a production line and checked but had issues, sent back, fixed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished Parts Missing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished wireless earphones work great. I did not realized there could be parts missing. Like the owners manual and extra ear bud of different sizes. I must have missed that in the explanation of refurbished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones got my wife a pair and she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working out and I like how they don’t easy get knocked out. But doesn’t necessarily fit well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase - appeared to be new - only missing instructions- worked straight of the box-love the design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice for exercise

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th pair of Bluetooth earbuds I have bought for my iPhone. None of the others would stay in my ears during exercise. These not only stay in my ears, but are comfortable and have good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were refurbs from BB came with new ear tips and the actual earphones looked like new Love the ivory color Would buy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fitted!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit and snug fit around the ears. The earpiece won’t fall off, or need constant readjustment like the AirPod Pros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a perfect even though there were issues. Best Buy took care of everything. Would recommend trying.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Best for Exercising

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's refurbished but it doesn't feel like one. The sound quality is not as good as the AirPods pro 2 but for exercising this definitely is much better as it doesn't fall off my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, improved over previous generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished, but the condition was like new. Would definitely recommend refurbished if you want to save some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, thought I would take a chance a buying a Refurbished item and it works like new very happy

    I would recommend this to a friend