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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4474 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 4,474 reviews
  • Rated 3 out of 5 stars

    Quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished price is much more reasonable for what these ear phones have to offer. The main features that distinguish this from other true wireless headphones include the ear hooks, auto-connected bluetooth (with apple devices*), and physical volume buttons. The ear hooks are soft plastic and holds well to your ears even when playing sports like basketball. I appreciate the physical volume buttons on the top side of the headphone since you wouldn't be pushing them further in to you ears. I had bluetooth connectivity issues which made me return the product. Anywhere past 25ft, it would start having a choppy connection even when there were no barriers (doors/walls) and no addition electromagnetic noise (no other electronics around). With Bluetooth 5.0, I expected the range to be a minimum of 100ft without losing connectivity (the quoted range for 5.0 is 800ft and other youtube reviews indicated a lonnnggg connectivity range). *I've damage my S9+ before and got it repaired. So I'm not sure whether it's my phone's bluetooth or the product's bluetooth is the issue. Maybe others can comment on the range. The case is also extremely large in comparison to other true wireless options. It's almost the size of a stress ball. It does not come with a charging dock. They only give you a thunderbolt cord which is outdated compared to type-c. These headphones are for people who are very active and would prefer some workout music with very secure wireless headphones. I would not recommend these for people with glasses. Glasses + powerbeat pro + mask.... it's a mess. For 180$, there are plenty of better options that offer audio pass through, single earbud use, type C charger, and slimmer charging case.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    poor choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud volume is extremely low and does not Connect most of the time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Waste if money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. I noticed my left earbud would not work half the time. The reason being is it was not charging. The buds do not make good contact for charging. This however is not my issue it seems the contacts do not work and after 2 months the left bud will not charge at all. The sound is great when both work correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these specifically for working out and they work perfectly for my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was refurbished and upon arrival the microphone didn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife to surprise her. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonder solution when air pods hurt your ears! Great product. Worth every penny!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't buy refurbished... it's garbage.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earphones refurbished. They worked great for two months, but then I started noticing the right earphone wouldn't connect right away, it was delayed. Then I started noticing that the right earphone would charge past 40% with the charging case closed. I know it's refurbished, but this is garbage. I can't return these now as it's past the return period. This is the second time best buy has screwed something up for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Better ear fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable when it comes to holding through your ear. Some how apple airpods fall off from my ears. Overall these are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom just because I have them and she loves them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound, Great fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open Box item, but came looking and sounding new. All accessories were present.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these. To heavy for my ears. It hurt to wear them. Also I couldn’t tell when they were done charging and even though I left them charging a long time one ear died after 30 min?!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats Pro geek squad certified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Powerbeats are like new. They work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect mother's day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome great sound, great price , my wife loves her mother's day gift. Thank you best buy for having the best prices and the best quality brands. And the online shopping is the best and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality song

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bad for being refurbishing nice for work outs and annoying neighbors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best beats I’ve had. Definitely happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Price!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to try these beats out, and finally was able to get an open box. Super great price and no problems what so ever. It’s definitely worth the price and the sound is incredible. I use these for the gym and never have any problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $80 sale price they were hard to pass up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running and sweat. Used it in a half marathon and worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodbye these in all colours Love beats by Dre Will recommend

    I would recommend this to a friend