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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4474 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 4,474 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working out with your music. Great product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I Bought A Defective Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a defective product. It’s not returnable nor can the manufacturer do anything in regard to fixing the headphones. The charging case doesn’t keep a charge, and the right headphone doesn’t charge or work. Neither Best Biy or Apple were a help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy setup, use, clear audio and mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , the quality is excellent, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good when working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so nice and very good when working out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my birthday gift for my baby .He like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday I haven't had any problems with these pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price around on web and in store I have been looking for months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase that I bought over a year ago

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Beats headphones worked less then 3 months, no ref

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the $115 refurbished pair and they are not working 2 days outside of the “returnable” window. Don’t buy from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished are trash

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t not purchase refurbished items! Bought these thinking Best Buy Geek Squad would get these like new condition only to have them not work within a month. Called Best But customer service only for them to transfer me to Apple. Apparently Beats has a contract with Apple. Through Apple customer service, they request the serial number on the earphones. After I gave them the serial number I was told they can’t find them in their system. I’ve called multiple times to get resolution with zero help. Best Buy passes me to Apple and Apple it terrible to deal with. I’m left with a pair of expensive earphones that don’t work. 5 stars for trash, terrible customer service by Best Buy and Apple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earphones so much they work very well with my phone ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset. It works seamlessly and easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality !! Good price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new power beats pro!! Very easy to use made by apple!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars because this Refurbished Powerbeats Pro worked good for 3 months 0 stars because Now on the fourth month the left side stop working end to late to return them back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Really like them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and son and had to buy a set for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished but can tell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished pair and work great. Have not had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work so that works for me. I would purchase them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems they work great can’t even tell they were refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ear buds for my grandson and he loves them.

    I would recommend this to a friend