Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 4,475 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Take a chance on refurbished

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they were refurbished they were like new and came in original box and had ear tips tha weren’t used. Couldn’t go wrong for the price

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Best deal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Product in great condition and no issues after 1 month

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old bluetooth headphones would cut out all the time when i ran or even walked too fast. These stay connected with great sound. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats Pron are easy to wear while maintaining the quality of the Beats brand. They pair very easily with iPhone and the charge on the case lasts for days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I waited a year for them to go on sale. They are really good for music and talking on the phone. I would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best if not the best earbuds I’ve had. Second pair due to dog destroying last pair.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 months of usage, the earphones goes straight to the trash. The case doesn't get charged, even if it gets charged the earbuds don't get connected. Lesson learnt from refurbs, never again taking one. Spend a little bucks more and get the new one so that it will have a warranty in case of any failure.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Certified piece of garbage

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certified piece of garbage. After my return date only one ear piece would connect. Continually tried to hard reset them to get both to connect to no avail. Stay away from buying them. Have had nothing but problems with Beat products. Definitely never buying again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My left ear won't charge and they refuse to let me refund it. So that sucks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, despite being, refurbished, they are just as good as brand new. They work amazingly and I haven’t had a single issue with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy Refurbished LOVE $95

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for close to a year. And thank you best buy for excellent refurbished products. These are EXCELLENT!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not trust Best Buy Refurbished products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this trusting that the quality of Best Buy would be ok for a refurbished Bluetooth headset. I bought this as a gift for my dad. I paid $260 for these and the right earbud will not sync properly and connection isn’t good. Very upsetting and embarrassing to give a faulty gift.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Earphones Ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best bluetooth earphones I have owned. I prefer them over Air Pods. They are comfortable on and can wear them all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Flawless!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome product! Love these! They do as they state, sounds great and got them for a great price (refurbished)!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Like working out, these are for you.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying a variety of headphones for working out. These have been my favorite. I bought two pairs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY REFURBISHED

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished headphones from Best Buy in July and four months later one of the headphones stopped working. I took them to the Geek Squad at Best Buy and was told there was nothing they could do because I did not have Apple Care and it was past the one month warranty they have for their refurbished products. It's ridiculous that even though they're supposedly "Geek Squad Certified Refurbished" they don't stand by their certification beyond the very short one month warranty. I love the headphones but would recommend purchasing brand new or another company that stands by their products. Complete waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Beats Ever...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these beats. These are all I use. I will purchase again if I have to. I bought one for my mom as well. These are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Typical Beats sound quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about Beats by Dre brand ear accessories and decided to purchase refurbished ones instead at a lower cost. They get the job done if you want something that'll work on a jog. Sound quality is your typical Beats by Dre quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earphone issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the earphones don’t work equally or connect to the Bluetooth device I’m using.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So good I had to buy a second pair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first pair as a birthday present and the wife liked hers so much I ordered a pair for myself. Two refurbished for the price of one new!

    I would recommend this to a friend