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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,475 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best headsets I’ve ever had very punchy bass all-around clear clean vocals Playing hip-hop is really fun to listen to deep deep bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I’ve ever heard. The treble and base are both superb. I’m just sorry I didn’t buy some earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Pro- Beats by Dr. Dre - you won't go wrong with this product - sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats for life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly consider buying these Powerbeats headsets over and over again. Excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased! I was tired of losing an AirPod and wanted something of quality that went around the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Green beats wireless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless buds period. Great for working out and holding clear conversations. Works easily with Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in earlier than I thought everything came in perfect condition I don’t regret this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Did not work at all Ordered these before my trip to JAMACIA

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for working out! Really like the color too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid to buy these,but I’m glad I did..love the quality of them and the price I pay I couldn’t said no,I love them!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken USB port

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the package with the usb cord broken. The silver part was not able to connect to anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, would recommend, I still think it's overpriced though. can definitely match with a more affordable earphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because I read great reviews. Satisfactory at best. Thank God I bought these refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dre beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair purchased from best buy and im absolutely happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Even though I was a little skeptical on purchasing "refurbished" equipment, The packaging was like new as well as the earphones. You wouldn't know they're refurbished at all. The only downside is that they irritate my inner ear after wearing them for a few hours but other than that they've been flawless

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have used so far. I really like the battery life. Easy to pair with an iPhone. The only con the case is a little bulky.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on arrival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to getting these. This is the sole reason I hate buying “refurbished”. You roll the dice and hope for the best. You always think there’s got to be a reason they returned them, but always hope they were repaired or tested for proper operating before sending them off to a new customer. In this case, Geek Squad proved to be untrustworthy. Immediately right out of the box one of the ear buds was completely dead. Charged them up but the charging light never goes off, and the 1 ear bud never took a charge. The case & other ear bud are at 100%. Luckily I can return them, which I did, and just bit the bullet and bought a new set. I don’t know. Guess you have to ask what is more worth it to you. Saving $100 and chancing this, or buying new on the spot. ¯\_(ツ)_/¯

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    they are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont like that you need to have the case with you if they disconnect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad earplugs bad return experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could hear anything out of them do I took them back. Was given a really hard time by a manager Will P who wasn’t going to return them unless I paid $50 to upgrade my account because he said yesterday was last day I could return them but they didn’t work. He finally took them back. Worse experience I’ve ever had at a Best Buy’s store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Like New

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks like new. Battery life appears fine. I've had them for a few months now and am completely satisfied.

    I would recommend this to a friend