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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Work great. No complaints. I use with my iPhone and kindle without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are excellent. Came at a great, refurbished p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent. Came at a great, refurbished price. If you’re thinking about getting some, do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earphones for exercise.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as I was looking for wireless earphones I could run and workout with. These work great even with a lot of sweat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should...but, very short battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a present for my wife. She loves them. I’ve tried them out and the sound is clear and a very easy sync with our phones

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    You paid what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for about a month then it just kept losing connection

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats refurbished

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just like any other beats! Not disappointed at all and saved some money in the process!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite brand, very pro, the sound its very delicius and clear, easy of use and parim whit the cell i love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mother in law loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a gift. My mother in law says she loves it. The calls are loud and clear and it's comfortable on her ears.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    PowerBeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like-new condition. Looking into purchasing another pair to leave at work. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Had lots of wireless headphones and this one by far is favorite! Good for any activity!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished but looks and works like new habent had any issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the er phones,great price but they hurt my ear . I had to return them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bass is missing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't sound as loud as the original ones. The bass is missing don't get that dump.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks easily

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes these headphones however they break very easily- a bit sad about that

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. I chose my beats over my airpods. Awesome decision.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly, even tho it said refurbished it was practically new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service review more than product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was open box so I wasn't expecting perfect even though they were rated as excellent condition. Product was dirty came with a knock off charging cord and no ear cushions. I called to ask about this and was told I could purchase ear cushions for $15. I returned the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BROKE VERY QUICKLY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones literally broke a month and a half after I bought them! They are trash. DO NOT WASTE your money with buying these from bestbuy. Just because they're an already established organization doesn't mean these are quality products. They are not. These headphones began giving me issues a month after I purchased them. The right headphone at times would stop working. All I had to do was return the headphones back to the case in order to get them working again. This time around though it didn't work. Again, DO NOT BUY REFURB from best buy. It is not even similar to the condition of buying a new product in the grand scheme of things. They will break down quickly. I was hesitant at first buying a refurb product. I wish I didn't. I can't even return them as the best buy warranty only lasts 15 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and like that you can control volume and songs playing with buttons on each earbud. The case is kinda big though.

    I would recommend this to a friend