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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 4,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats by Dr. Dre= Powerbeats Pro - love the color.. works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have apple AirPods Pro, Powerbeats pro for me was just for kicks. They’re good to use around the house and if you’re somebody who works out the ear hooks come in very handy. Of course, ear fatigue could always be an issue for someone. The base on these things are pretty good. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality for sounds..very good for all the noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift, she loves them for the gym. Great volume levels and light weight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very average sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special better headphones out there would not buy again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't buy refurbished.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last even when fully charged. Max is about 2 hours. Not very loud either. And return policy is less than a month. Waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me some. Refurbished deals! Sound great! Different color that you don’t see everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love THEM!! They are awesome with noise cancelation and shower use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelente headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sounds perfect, no complaints, totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beat’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price good sounds amazing I’m very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing bass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like bass these are for you easy to pair with my Apple devices iPhone, Mac and iPad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 month lifespan before failing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware: Lasted only three months before one of the ear buds went bad. Conveniently 1 week after remaining manufacturers warranty expired from when the original user bought it. Kicker: if you have total tech support that usually gives you the complimentary 2 year protection on your items, geek squad refurbished does not qualify for that. Waste of money, literally. Best Buy: do a better job validating your refurbished items.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift. Great headphones that stay in place, even when I run. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd beats I have purchased in less than 2 months. Excellend sounds. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. they are very comfortable. I’m very happy with them. I give them 5 stars

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the geek squad certified refurbished ear buds. They worked the first day we used them. The next day they did not work. No music would play and there was a loud ringing in one of the headphones. Do not recommend refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love this beats work excellent I really recommend this product to my friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in late August, since the beginning I had trouble with the connectivity to the iPhone, but I ignored because after after a few tries it would eventually connect BUT now, after a few months it won’t hold the battery, after not even 30 min of use the battery was dead. I made an appointment for Service in Store for a repair, NO Warranty whatsoever because they used the date of the original item sale from the previous owner, NOT when I bought it Refurbished. The price for a repair was $99, better buy another and New

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I finally got beats pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy I was able to score this headphones for only 90 bucks...worth it for sure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ailudio comes out of device. Sound is clear and can be controlled by button

    I would recommend this to a friend