Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,475 reviews
  • Rated 4 out of 5 stars

    Great buy excellent refurbished condition!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived an A+ plus condition only gave four stars because I wish the battery life we’re longer. Currently on a full charge they only last about six hours. But I couldn’t be happier with the discounted pricing and the condition they arrived in from the outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! We have three pair! We enjoy listening with these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great loud music. Good Sound Love the Headphones. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable ,recommended 100% got it them on clearance otherwise too expensive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure about refurbished products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pair of refurbished headphones and they were great for a while. Then I lost sound in the left headphone with no solutions working to get them back on. Returned to Best Buy and bought a brand new pair by paying the difference. So I will see if it’s the product or what. Stay tuned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they sound great! Battery last a good amount of time! I will def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for gym and they sound amazing. I had the AirPods but am very happy with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Purchased for my husband’s birthday, he loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing. I listen to music constantly. The updated features and quality are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality. Great sound. Cool look. Easy to use. Takes phone calls well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones are great. They charge fast and the sound is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great buy, great sound and features. Should have brought these first.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beats wireless headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Plus them being refurbished great quality and price!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frisky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item couldn’t hear unless you use one at a time and one was bigger than the other

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fine while they lasted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought refurbished. Still very expensive. Worked for about 30 days. Right side is dead. Left side doesn't hold charge for more than an hour. Should not have been sold. Tried to return. Return period for refurbished is really short. Never again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Great, until…

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit but 4 months later the right one does not work. Beware of refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came with earwax and hair. Gross.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones I received had someone else's earwax and ear hair. I could not believe it. I was ok with the scratches but EARWAX? Nope. Returned in store as soon as I received them. Giving the refurbished option 1 star for obvious reasons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The sound quietly is amazing and would totally recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BEATS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REFURBISHED, RIGHT SIDE DIDN'T WORK,HAD TO WAIT A COUPLE OF DAYS BEFORE I COULD TAKE IT BACK

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for exercising

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Value, spatial audio is truly 3D. Best attribute is comfort!

    I would recommend this to a friend